Chipotle Mexican Grill
Mexican Restaurant
$
3.3
(962)
Chipotle Mexican Grill has been facing significant challenges, with numerous reviews highlighting issues related to service, cleanliness, and inconsistent food quality. Many customers have expressed disappointment in the authenticity of their meals, particularly regarding portion sizes and the freshness of ingredients. Overall, this location appears to struggle with maintaining the standards typically associated with Chipotle, leading to mixed experiences among diners.
Restaurant website: Website
Phone number: (219) 444-0197
Address: 2831 E 80th Ave, Merrillville, IN 46410, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I had an unpleasant experience at this Chipotle location. The service was rushed, and my order was incomplete. The food itself was okay, but not what I expected when I go to Chipotle. The dining area was cluttered, making it hard to enjoy my meal. Overall, not a great impression. " (*Curated Review*)
" A waste of time and money! The service was subpar, and my order was totally messed up. I was offered little to help with my complaint. The atmosphere was distracting, with the employees more concerned about chatting than serving customers. I will not be returning to this location for any reason. " (*Curated Review*)
" This location has legit the worst service I've encountered at any Chipotle. I went for a quick lunch and was met with disorganized staff who were barely keeping up with orders. I had to wait far too long for my meal. The tables were also dirty, and it was hard to find a clean seat. It's such a shame because I usually love Chipotle. " (*Curated Review*)
" Really regretted my decision to eat at this Chipotle. The staff was slow and unfriendly, and the dining area was not clean. My bowl was missing key ingredients and felt like a waste of money. I probably won't be back as this experience was incredibly underwhelming. " (*Curated Review*)
" This location has let me down countless times. The staff often seems disorganized, which leads to longer waits for food. This most recent visit, I didn’t find any of the ingredients exciting or fresh; it felt like a poor version of what Chipotle usually offers. I left frustrated and with no intention of returning. Not worth the trip. " (*Curated Review*)
Archived Reviews (771)
" Every time I visit this location, I hope it'll be better than the last. This time was no different—tables were not clean, and the food did not seem fresh. The service was incredibly slow, and my tacos were mostly filled with lettuce rather than the good stuff. This place needs an overhaul if they want to keep customers. " (*Curated Review*)
" Visited this location on a busy Saturday. The employees were not on the ball at all. I received my order but it was wrong. The ingredients were not fresh, and it seemed like they didn't care about detailing the orders. Very sad to see a place I used to enjoy turn into a chaotic mess. I’ll be going elsewhere from now on. " (*Curated Review*)
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