New Chan's Palace
Chinese Restaurant
$$
4.1
(221)
New Chan's Palace is a Chinese restaurant that has been a staple in the Eagle Point community for years. Despite mixed reviews regarding food authenticity, with some customers finding it doesn't measure up to their expectations, there are many who praise the quality and flavor of the dishes. Service appears to be a bit slow at times, though many patrons appreciate the friendly staff and cozy atmosphere.
Restaurant website: Website
Phone number: (541) 826-9656
Address: 162 W Main St, Eagle Point, OR 97524, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Just had dinner here and it was delightful! I truly enjoyed the hot and sour soup and sweet and sour pork which were both fresh and full of flavors. I really liked the atmospheric vibe of the place which felt cozy and inviting. The servers were attentive without hovering over us. I do wish the portions were a bit bigger, but overall I would give this place a solid recommendation! " (*Curated Review*)
" I recently dined here with friends and we were all thrilled with the entire experience! The crispy fried wontons were just divine, and the kung pao shrimp was perfectly spiced and fresh. I can genuinely say this is my favorite Chinese restaurant in the area! The service was attentive without being intrusive, and the staff was cheerful. Everything from the cleanliness of the place to the great food makes it a wonderful spot to eat. I rate it a solid 5 stars! " (*Curated Review*)
" After a long day, I decided to indulge in some comfort food from New Chan's Palace. The assorted appetizer platter was great, especially the sesame chicken! I felt this was a perfect meal to wind down the evening. Service could have been a little faster, but the staff was very friendly and accommodating. Portion sizes were decent too. In general, it was a good choice for dinner, I'll be back! " (*Curated Review*)
" I dropped by New Chan's Palace after hearing so much about it, and while it was a decent meal, it didn’t impress me. The fried rice felt rushed and lacked that rich flavor. The atmosphere was warm and relaxing, which added to the experience, but overall it felt average at best. I can appreciate that it’s a community favorite but I’d say save your cravings for something more worthwhile. " (*Curated Review*)
" Great experience overall! The hot pot was delicious, full of flavor and came in a generous portion. The service was fast and really attentive to our needs. I enjoyed the packed menu of items and the authentic flavors found in their dishes. The restaurant itself was cozy, and we felt quite at home throughout our meal. Definitely one of my new favorite eateries in the area! " (*Curated Review*)
Archived Reviews (178)
" I generally have good experiences at New Chan's Palace, but my last visit was lackluster. The barbecued pork was overly sweet, and the rice was cold. The service, however, was excellent, and the staff did their best to rectify the situation by re-heating my meal as soon as I mentioned it. I appreciate their efforts—but I do wish the food lived up to the friendly service. " (*Curated Review*)
" Had an okay experience at New Chan's Palace. I didn't find the food to be particularly memorable; everything was rather standard for a Chinese restaurant in this area. Service was fine, although I had some delays in getting the meal. The ambiance of the place was nice and it was clean. I probably wouldn’t rush back, but it’s a decent stop if you’re craving Chinese food. " (*Curated Review*)
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