New Chan's Palace
Chinese Restaurant
$$
4.1
(221)
New Chan's Palace is a Chinese restaurant that has been a staple in the Eagle Point community for years. Despite mixed reviews regarding food authenticity, with some customers finding it doesn't measure up to their expectations, there are many who praise the quality and flavor of the dishes. Service appears to be a bit slow at times, though many patrons appreciate the friendly staff and cozy atmosphere.
Restaurant website: Website
Phone number: (541) 826-9656
Address: 162 W Main St, Eagle Point, OR 97524, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I was quite underwhelmed after my visit to New Chan's Palace. The sesame chicken was bland, and the rice looked and tasted more like a side than a fulfilling part of the meal. I found the service to be neither friendly nor unfriendly—just alright. The place itself is clean, but I felt there was a lack of vibrancy. Probably won’t come back since there are better options for Chinese around. " (*Curated Review*)
" I was really impressed with my meal at New Chan's Palace! The menu had a great range of dishes, and everything we ordered was delicious. The sweet and sour pork had the ideal balance of sweet and tangy. The service was prompt and friendly, and the atmosphere was relaxed. I will definitely be coming back to try more items! This place deserves the praise. " (*Curated Review*)
" I had a lovely experience at New Chan's Palace. The atmosphere was warm and welcoming. I ordered the sweet and sour chicken, which was crispy and flavorful. The portion was generous, definitely more than I expected. The staff were friendly and attentive, ensuring I had everything I needed. Overall, a delightful night out with family. I would definitely recommend! I'm looking forward to visiting again soon. " (*Curated Review*)
" I've been a fan of New Chan's Palace for years, but my last visit was a bit disappointing. The general tso's chicken was not at all like I remembered and seemed overcooked. I ordered takeout and found the fried rice to be undercooked and lacking flavor. Service was fine, nothing spectacular but okay. I used to love this place for its authenticity, but I wonder if they've changed chefs or recipes over time. I’ll give it another shot but I’m cautious. " (*Curated Review*)
" I have mixed feelings about New Chan's Palace. I visited based on the recommendation of a friend and was hoping for something special. The chicken chow mein was decent but unremarkable. What I appreciated was how nice the staff were; they made my visit enjoyable. Overall, it wasn’t a bad experience, but I don't think I'll rush back. " (*Curated Review*)
Archived Reviews (178)
" I generally have good experiences at New Chan's Palace, but my last visit was lackluster. The barbecued pork was overly sweet, and the rice was cold. The service, however, was excellent, and the staff did their best to rectify the situation by re-heating my meal as soon as I mentioned it. I appreciate their efforts—but I do wish the food lived up to the friendly service. " (*Curated Review*)
" Had an okay experience at New Chan's Palace. I didn't find the food to be particularly memorable; everything was rather standard for a Chinese restaurant in this area. Service was fine, although I had some delays in getting the meal. The ambiance of the place was nice and it was clean. I probably wouldn’t rush back, but it’s a decent stop if you’re craving Chinese food. " (*Curated Review*)
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