Chipotle Mexican Grill
Mexican Restaurant
$
3.1
(1388)
Chipotle's Duluth location has received largely negative feedback, with numerous complaints regarding food quality, cleanliness, and service. While some patrons admit to enjoying the brand's authenticity, many experiences reveal servings are often inconsistent, particularly regarding portion sizes. The authenticity of the food is overshadowed by the severe issues of cleanliness and service at this location.
Open until 10:00 PM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (218) 213-9925
Address: 1600 Miller Trunk Hwy Ste F13C, Duluth, MN 55811, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" This Chipotle just sucks. Dirt everywhere! The staff were standing around, and we had to wait forever just to place our order. There is absolutely no care for maintaining cleanliness. My meal was cold and tasted off. I’ve been to better fast food chains with higher quality. I wouldn't recommend wasting your time here. " (*Curated Review*)
" Never have I felt more disappointed in a restaurant chain. This Chipotle has turned into a nightmare. Cooked food and drinks were left sitting around while customers tried to order. The line moved dangerously slow. To make matters worse, the staff did nothing to clean any surface, and the food was worse than I have ever had at a Chipotle. Do yourself a favor and go somewhere else. " (*Curated Review*)
" Visited the Chipotle in Duluth this past weekend, and it truly lived down to my expectations. The food was unsatisfactory, the rice tasted undercooked, and the service was downright embarrassing. It was hard to watch employees mess around instead of cleaning. My burrito was light and a bit cold. I left feeling frustrated and low about spending my money here. This place needs serious help! " (*Curated Review*)
" Every visit to this Chipotle feels like a tour through a disaster zone. I've seen better cleanliness at a construction site! The workers seem busy chatting among themselves rather than serving customers. I watched employees laugh while several customers were left waiting. My burrito? Riddled with mistakes and barely filled. Honestly, save your money and skip this place. It's just not worth it! " (*Curated Review*)
" Let’s talk about how dirty this place is! When I walked in, I thought I was in a country that has never heard of cleaning supplies. I don’t usually complain, but the food prep area was filthy. I tallied it up—right from the greasy countertops to the tables that looked like they haven't seen a napkin in days. I left without ordering. Not worth the risk of eating here! " (*Curated Review*)
Archived Reviews (1112)
" This place was horrible for my family and I. When we arrived, no one greeted us. The line was way too long, and once we finally ordered, half the ingredients I wanted were 'out of stock'. The person at the register seemed irritated by my questions and wasn't helpful at all. To top it off, the place looked messy. We ended up leaving without anything, and that was a blessing. I'll never return. " (*Curated Review*)
" Strictly speaking, my visit to Chipotle today was an eye-opener on what not to do. I walked in only to discover an employee watching a video on the job while a crowd was left unattended. My order was incorrect, and I ended up waiting for a simple burrito for nearly 30 minutes! Unbelievable. I definitely won’t be going back here again. " (*Curated Review*)
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