Chipotle Mexican Grill
Mexican Restaurant
$
3.1
(1388)
Chipotle's Duluth location has received largely negative feedback, with numerous complaints regarding food quality, cleanliness, and service. While some patrons admit to enjoying the brand's authenticity, many experiences reveal servings are often inconsistent, particularly regarding portion sizes. The authenticity of the food is overshadowed by the severe issues of cleanliness and service at this location.
Closed · opens 10:45 AM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (218) 213-9925
Address: 1600 Miller Trunk Hwy Ste F13C, Duluth, MN 55811, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" My visit to Chipotle was beyond disappointing. Although the staff were friendly, they seemed either overwhelmed or completely uninterested in maintaining the restaurant's cleanliness. I received a burrito bowl with hardly any rice and a few pieces of meat that looked old. The drink station was messy and chaotic. I used to enjoy Chipotle, but this location is putting a blemish on the brand. They have a lot to improve if they want to get my business again. " (*Curated Review*)
" Horrible experience at Chipotle today. I had a craving for their burrito bowls but ended up having to leave without ordering. The line was ridiculously long, and even after waiting, employees didn’t seem to care about acknowledging us. There was trash everywhere and the staff looked overwhelmed and unbothered. The food might be decent at this chain, but my experience at this location was just pitiful. I traveled an hour just for this and I won't be back! " (*Curated Review*)
" What a shame! I've always enjoyed Chipotle until this location. I went in with high hopes only to find dirty tables and unresponsive staff. My food was delivered quickly, but when I looked at my burrito, it felt more like a snack—it was stuffed with barely any toppings. I couldn’t enjoy it, and the atmosphere made it even worse. I do not plan to go back to such a filthy restaurant. Very low expectations were met. " (*Curated Review*)
" I can't say enough about how dirty the Duluth Chipotle is! The floors are sticky and the tables always seem to have food remnants. I expected much more from a franchise like this. I ordered a chicken bowl, and the portion was shockingly small; I could hardly see the chicken! It's become a running joke between my friends that I should just go elsewhere. I sincerely hope they make changes because I used to love Chipotle! " (*Curated Review*)
" This was honestly a letdown. I love Chipotle, but every time I come to the Duluth location, it feels like they are running out of everything. Most recently, they were out of rice! How does a Mexican restaurant run out of rice? The service was also lackluster; nobody seemed interested in helping their customers. It comes across as poor management. I won’t be returning until I see improvements. " (*Curated Review*)
Archived Reviews (1112)
" This place was horrible for my family and I. When we arrived, no one greeted us. The line was way too long, and once we finally ordered, half the ingredients I wanted were 'out of stock'. The person at the register seemed irritated by my questions and wasn't helpful at all. To top it off, the place looked messy. We ended up leaving without anything, and that was a blessing. I'll never return. " (*Curated Review*)
" Strictly speaking, my visit to Chipotle today was an eye-opener on what not to do. I walked in only to discover an employee watching a video on the job while a crowd was left unattended. My order was incorrect, and I ended up waiting for a simple burrito for nearly 30 minutes! Unbelievable. I definitely won’t be going back here again. " (*Curated Review*)
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