Chili's Grill & Bar
Restaurant
$$
3.8
(1563)
Chili's Grill & Bar is a casual dining chain known for its Tex-Mex and American-inspired dishes. While some customers appreciate the flavors, others have noted lapses in authenticity and quality compared to traditional options. Service and ambiance vary, with inconsistent experiences reported across visits.
Restaurant website: Website
Phone number: (256) 382-0950
Address: 8628 Hwy 72 W, Madison, AL 35758, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I was in town visiting some friends and we decided to try Chili's for dinner. I ordered a salad expecting it to be fresh, but it was wilted and lacked flavor. On the bright side, my friends enjoyed their meals, indicating some hit or miss in the kitchen. Service was decent and our server was genuinely nice, which helped uplift the overall experience. However, I wouldn't choose this place again on my next visit. " (*Curated Review*)
" Came here for a birthday celebration, and it was a bit chaotic. While the food was decent, we faced such a long wait to be seated and then waited over 30 minutes for our drink orders to be taken. It's disheartening as it ruined the mood for some in our party. Once we got our food, it was flavorful; I just wish the service could have matched. I'd recommend trying during a quieter time for a better experience. " (*Curated Review*)
" I visited this Chili's location on a Friday evening when it was quite busy. Amazing how they managed the crowd. Our waitress was friendly and really knew the menu well, providing great recommendations. The buffalo chicken salad was delightful, fresh, and filling. The only downside was the wait time for drinks, but I understand they were overwhelmed. All in all, a great experience. " (*Curated Review*)
" Every time I visit Chili’s I look forward to the same old favorites and am rarely disappointed. The atmosphere is cheerful, and I truly appreciate how friendly their staff is. The drinks were refreshing and the food was hot and delicious. I especially love the chicken fajitas, always well-seasoned and served with fresh toppings. No complaints from me, will keep returning! " (*Curated Review*)
" Disappointing experience overall. The wait to be seated was too long despite plenty of empty tables, and when we finally sat down, the service was lacking. We were ignored for long periods, and when we did receive our food, it was lukewarm and unappetizing. I won't be returning anytime soon. " (*Curated Review*)
Archived Reviews (1252)
" I've been to Chili's countless times over the years, and I've noticed a slight drop in food quality recently. The last time I visited, the chicken felt dry, and the menu options seemed repetitive. Our server was lovely, and the drinks were fantastic! However, I do feel they need to work on their food consistency. I still love Chili's for its atmosphere and fun vibe, but it’s not my go-to anymore. " (*Curated Review*)
" My experience at Chili's was rather lackluster. The ambiance failed to impress me; it felt outdated. My food wasn't bad, but it again was not memorable. It seems like they follow the chain formula too closely. Thankfully, our server was delightful and made it a bit more enjoyable, but I think I will wait to revisit until I hear better reviews. " (*Curated Review*)
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