El Pollo Loco
Mexican Restaurant
$
4.0
(1062)
El Pollo Loco provides a beloved fast food experience centered around grilled chicken with a decent level of authenticity in its offerings. Customers often rave about the flavorful chicken and varied menu items, while some critique service inconsistencies. The restaurant's cleanliness and atmosphere are generally well-received, enhancing the appeal for diners.
Restaurant website: Website
Phone number: (707) 615-7992
Address: 3795 Cleveland Ave, Santa Rosa, CA 95403, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I was very excited to try El Pollo Loco after hearing so many good things from friends. Unfortunately, my experience was not as great as I hoped. The chicken I received was dry and lacked flavor, which was surprising because I had heard such positive reviews of their grilled chicken. The service was slow, and I had to wait longer than expected even though the restaurant wasn’t busy. On the bright side, the atmosphere was nice, and the place was clean. I might give it another chance, but I’m not in a hurry to return. " (*Curated Review*)
" El Pollo Loco is one of my go-to spots for quick and authentic Mexican food. The grilled chicken is always moist and flavorful, plus they have a great selection of salsas to choose from. I especially love the spicy guacamole! My last visit was fantastic: I ordered the family feast, and we had plenty of delicious chicken, sides, and tortillas to go around. The only issue I encountered was that the staff seemed a bit stressed during busy hours, which led to a slight delay in our order. All in all, this place is a winner for casual dining! " (*Curated Review*)
" Recently, I visited El Pollo Loco for lunch, and it was an incredible experience. The grilled chicken was perfectly seasoned and cooked to perfection, making it juicy and flavorful. I tried their spicy salsa, which complemented the chicken beautifully. The staff was friendly and provided quick service despite the lunch rush. I also appreciated the cleanliness of the restaurant, with tidy tables and a well-maintained dining area. I left feeling satisfied and I’m already planning my next visit! Overall, a fantastic fast food option where you can enjoy a healthier meal without sacrificing flavor. " (*Curated Review*)
" At El Pollo Loco, never have I experienced such variety combined with genuine flavors. I dined here last week with my family and tried their chicken bowls and tacos. The flavors were vibrant and authentic, a treat that is very much not typical of fast food. The staff was friendly, welcoming us with big smiles. The slow service was a little disappointing, but honestly, the food made up for it. I cannot highlight enough how enjoyable the meal was. I will surely come back soon! " (*Curated Review*)
" If you're looking for authentic chicken, this is the place! I visited El Pollo Loco after hearing great things, and I wasn't disappointed. I tried their special burrito, which was packed with juicy grilled chicken and fresh toppings. The service was attentive, and it didn’t take long to receive my order. The environment was spacious and had a nice vibe; I could have easily spent the day enjoying my food. I will definitely recommend it to friends craving some Mexican flavor without the wait! " (*Curated Review*)
Archived Reviews (851)
" I was thrilled to try El Pollo Loco for the first time, but my excitement faded quickly after tasting the food. My chicken was dry and overcooked, giving off a rubbery texture. To make matters worse, the service was appalling. I waited at least 15 minutes despite being the only customer inside. When my food finally arrived, it was cold. This was most disappointing because I've heard such great things! If their chicken can’t be consistently juicy and flavorful, I don't think I’ll return. Definitely not worth the hype! " (*Curated Review*)
" I recently visited El Pollo Loco with my friends, and we totally loved it. The atmosphere was lively, and the decor was nice. I went for the fire-grilled chicken, and it was delicious with just the right amount of char. I enjoyed it best with their jalapeno salsa! The only small drawback was the cleanliness of the tables; they seemed to stay messy even when the restaurant wasn't busy. However, the delightful flavors made up for it, and I’ll definitely be returning to savor more of their tasty offerings. " (*Curated Review*)
Have been to El Pollo Loco? Share your experience with other people!
Explore Other Cuisines Near Santa Rosa, California 95403
Top rated nearby
Address: 1940 Piner Rd Ste 600, Santa Rosa, CA 95403, USA
Address: 100 Brown St #150, Sebastopol, CA 95472, USA
Address: 24 4th St, Santa Rosa, CA 95401, USA
Address: 835 2nd St, Santa Rosa, CA 95404, USA
Address: 2792 4th St, Santa Rosa, CA 95405, USA
Address: 8499 Old Redwood Hwy #114, Windsor, CA 95492, USA
Address: 2790 Santa Rosa Ave ste n, Santa Rosa, CA 95407, USA
Address: 1010 Hopper Ave, Santa Rosa, CA 95403, USA
Address: 1195 W College Ave, Santa Rosa, CA 95401, USA
Address: 1169 Yulupa Ave, Santa Rosa, CA 95405, USA