Chipotle Mexican Grill
Mexican Restaurant
$
2.8
(89)
Unclaimed
The overall experience at Chipotle Mexican Grill is marred by issues with food quality, authenticity, and inconsistent service. Many customers have expressed dissatisfaction regarding the freshness of ingredients, portion sizes, and cleanliness, which raises concerns about the authenticity of the dining experience.
Closed · opens 10:45 AM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (440) 445-3012
Address: 5995 Andrews Rd, Mentor-On-The-Lake, OH 44060, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I came here excited for a familiar Chipotle experience, but it left me frustrated. The rice was undercooked, and the beans tasted stale. I understand that they may be a new location, but they should aim for a better standard. Let's hope they get things sorted out soon as I would love to return for a solid meal. " (*Curated Review*)
" Love this Chipotle location! The ambiance is relaxing, and the service was prompt. The burrito was hearty and packed with fresh ingredients. It felt like a great value for the price. Can’t wait to come back! " (*Curated Review*)
" I've been really disappointed with my experiences at this location. You could tell the staff was inexperienced, and the overall food quality was not what I would expect from Chipotle. The cleanliness of the restaurant definitely needs attention, making it less inviting to customers. " (*Curated Review*)
" Last weekend I took my family for a lunch outing here. The service was pretty quick even though the place was packed. I was a bit put off by how dirty the kitchen appeared, though that could be due to the hectic lunchtime rush. Overall, the food was decent, but not enough to win me over entirely. " (*Curated Review*)
" This visit to Chipotle was lackluster. While the staff were pleasant, the chicken in my bowl was not seasoned well, and I was really disappointed by the overall flavor. It felt more like a chore than an enjoyable meal, which is not what I'm used to from Chipotle. I won't be returning anytime soon. " (*Curated Review*)
Archived Reviews (73)
" I had high hopes for this new Chipotle location, but my experience left a lot to be desired. The burrito I ordered was almost entirely rice with barely any chicken, and I ended up paying way too much for what I got. The staff was friendly, but they seemed rushed and disorganized. I won’t be returning anytime soon because it didn’t live up to the standards I expect from Chipotle. " (*Curated Review*)
" I visited this Chipotle twice and both times were underwhelming. First, they were out of several ingredients which forced me to change my order last minute. The second time, the dining area was dirty, and there were hardly any napkins available. It feels like there needs to be better management and training in place. I hope they improve! " (*Curated Review*)
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