Pizza Restaurant
$$
4.0
(275)
Unclaimed
Aurelio's Pizza in Richton Park has received mixed reviews regarding its food quality and service. While some customers enjoy the pizza's taste and appreciate the menu options, others raise concerns about the authenticity and consistency of the food. The service has also been highlighted negatively by numerous patrons who report rude interactions and unsatisfactory responses to complaints.
Open until 9:30 PM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (708) 481-4400
Address: 3740 Sauk Trail, Richton Park, IL 60471, USA
Opening hours
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I ordered a large pepperoni pizza and was quite disappointed. The crust was soggy, and the toppings didn't seem fresh at all. Plus, I received terrible customer service when I called to complain. They made me feel like I was the problem rather than taking responsibility. I won't be returning any time soon. There are plenty of other pizza spots in the area that actually value their customers. Definitely not worth the money! " (*Curated Review*)
" Got recommended to try Aurelio's by a friend and I wasn't disappointed! Ordered a veggie pizza and it was loaded with toppings! The flavors were fresh and vibrant. Only complaint was the wait time, but it was worth it when I finally had a slice. The service was friendly, and it had a nice vibe inside the restaurant. I would definitely come back again. I love being able to get fresh ingredients and a nice crust! " (*Curated Review*)
" After hearing good things about Aurelio's, I decided to give it a go. I tried the deep-dish pizza, and to my surprise, it was filled with way too much sauce—almost like a soup! While the dough was decent, the overload of marinara made it inedible for me. I will say that their customer service was friendly, but that doesn't quite make up for the pizza. I guess I may have been expecting something more authentic. It sounds like their thin crust might be a better option, but I'm hesitant to try it again. " (*Curated Review*)
" I have visited Aurelio's on several occasions, and sadly, my experience tends to vary. I've had fantastic pizzas with delicious toppings one time and then awful, burnt pizzas the next. The inconsistency is frustrating. I really wish they would stabilize their quality because I love pizza, especially stuffed crust. Service can be lacking too, which takes away from the experience. The last time I visited, the staff seemed overwhelmed and unfriendly. I believe there is potential here, but they need to get their act together. " (*Curated Review*)
" Decided to try out the family deal for pizza night. The prices were decent for the amount of food, and I was optimistic. Unfortunately, the pizza was very average; nothing special, and a bit greasy. The service was no better; I felt rushed when ordering and like I wasn't taken seriously. For a family pizzeria, I expected a warmer environment and more inviting service. I might try a different location next time. " (*Curated Review*)
" I’ve always been a fan of deep dish, so I decided to order from Aurelio's. I have to say it was one of my worst experiences. The crust was far too thick, and the sauce was soupy—definitely not my idea of a great deep dish pizza. I would have loved some more structure with a balance of flavors. Not sure I will give them another try any time soon. " (*Curated Review*)
" I love a good pizza, and Aurelio's has given me a couple of really great ones over the years. Their cheesy breadsticks are a personal favorite, but I find their pizza to be very hit or miss. Too often, I’ve encountered pizzas that are burnt or don’t have enough sauce. It’s disappointing because when they get it right, it’s excellent. Service has been average at best. " (*Curated Review*)
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