Ichiban Bistro Sushi
Japanese Restaurant
$$
3.4
(323)
Ichiban Bistro Sushi presents a mixture of customer experiences with varying levels of satisfaction. Some patrons enjoy the hibachi entertainment and a few highlight the freshness of certain dishes, but many express frustration with the service and additional charges. The authenticity of the food is a notable point, although not all customers feel their expectations were met.
Closed · opens tomorrow 4:00 PM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (847) 856-8800
Address: 5340 Grand Ave, Gurnee, IL 60031, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" The atmosphere was lively, and we had a wonderful time at Ichiban. The food was freshly prepared and tasted delicious! We were impressed by the chef's skills and remarkable service. However, when it came to paying, I was surprised at how everything adds up. There are quite a few hidden fees that made me rethink the overall value for what we got. But would I go back? Absolutely! " (*Curated Review*)
" Had a lovely evening at Ichiban. We got seated straight away and our orders were taken promptly. The hibachi chef was entertaining and the food was good! I understand that there are some complaints, but I had a good experience and the prices felt justified for the entertainment and service. I will likely return for more celebrations and fun nights out! " (*Curated Review*)
" We visited Ichiban Bistro Sushi for a family celebration and were looking forward to the hibachi experience. While the chef was lively and entertaining, the food didn't quite meet our expectations. The fried rice felt soggy, and the portions were smaller than what we anticipated for the price. What was most disappointing was the service — it seemed they were unprepared for diners, and we often had to wait too long for our drinks. Even though it was a fun atmosphere, we're unlikely to return due to the overall experience. " (*Curated Review*)
" Honest review: the hibachi show was quite fun, and the chef was super talented. But the experience was marred by the inattentive service from our wait staff. Long waits for our drinks and the miscommunication on our order were frustrating. The hidden charges for extra items, like rice and drinks, felt excessive. Overall, while I appreciate some of the authenticity in the cooking, I don’t think this restaurant is worth the hassle. If you're searching for a true hibachi experience, I would recommend looking elsewhere. " (*Curated Review*)
" Been a customer for years, and I have seen better days at Ichiban. The quality of food seems to have taken a downturn. Last time, the fried rice was overly greasy and lacked flavor, which used to be their strong point. The staff has also become quite aloof and unhelpful. Admittedly, the chef still delivers a great show, but the environment feels less welcoming. I hope they can find their way back to what made them great in the past. Here's to hoping they improve soon! " (*Curated Review*)
Archived Reviews (260)
" I had my birthday dinner at Ichiban and it turned out to be less memorable than I hoped. The chef was good at entertaining, but we seemed to wait forever before seeing our meals. While it was incredibly busy, I felt like the staff could have managed things better. The food was decent, but the excessive charges for drinks and rice really added up. I won’t be returning anytime soon. " (*Curated Review*)
" I've been going to Ichiban for years and it's been a consistent place for me. The hibachi always entertains, and I love their fried rice. However, the service has fluctuated quite a bit. Some months are excellent, while others seem understaffed. I appreciate the food and fun, but I feel that a focus on improving service could elevate the experience even higher. But still, I keep coming back! " (*Curated Review*)
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