Taco Bell
Fast Food Restaurant
$
3.2
(844)
This Taco Bell location struggles significantly with food quality and service. Many customers emphasized that the food is often poorly prepared and lacks the authenticity typical of Mexican cuisine. Service is frequently described as slow and unfriendly, contributing to a disappointing dining experience.
Restaurant website: Website
Phone number: (757) 356-0400
Address: 1294 Benns Church Blvd, Smithfield, VA 23430, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I love Taco Bell just like everyone else, but this location has been a huge letdown. The employees didn't seem to care about their jobs, and the food was subpar. I ordered a chalupa, and it came out soggy and flat, definitely not what you expect from Taco Bell. The drive-thru service took forever, and they messed up my order, again! This place needs serious help from the management to get things right. " (*Curated Review*)
" I came here in the attempt to grab a midnight snack only to walk out empty-handed after waiting 20 minutes in line. The people ahead of me ordered more than 3 items each, so I figured my simple request wouldn’t take long. Instead, by the time I reached the front, I was told they could not fulfill the order as their machine was broken. Ridiculous! They didn’t seem care about customer service. How can a fast-food restaurant be this slow? " (*Curated Review*)
" This Taco Bell has potential but seems stuck in a rut. Everyone in the back of the house appears overwhelmed by simple orders, and customer service is virtually non-existent. If they took more ownership of their responsibilities, perhaps they could see improvement on customer satisfaction. " (*Curated Review*)
" I decided to check out this Taco Bell after hearing mixed feedback, and it has made me realize I should have listened to the reviews. The staff didn’t take my order correctly multiple times, and when I finally got my food, it was clear that none of the employees cared about the quality of their work. The experience left a lot to be desired. " (*Curated Review*)
" Arrived at the drive-thru at 10 PM, doors locked, and nobody responding. Finally, someone took my order after a long wait but forgot two items completely. The place was also poorly maintained, with trash piled up in corners and hardly any seating. They don't respect their food or customers here. I will never return. " (*Curated Review*)
Archived Reviews (677)
" Avoid this Taco Bell at all costs! I don’t often write bad reviews, but this experience warrants it. My order was taken incorrectly, staff was unfriendly and dismissive, and when I finally received my food, it was cold and tasteless. They didn't even seem to bother trying to prepare it with care. To cap it all, the place was filthy! Definitely not worth the money or time wasted. " (*Curated Review*)
" Awful. Just awful. I ordered a veggie burrito and a crunch wrap, and they served me meat! I’m vegetarian and nauseous now. The employees were rude and dismissive when I tried to address this mistake. It took ages for them to even acknowledge me at the counter, and when they did, it felt like I was bothering them. The food tasted stale, like it had been sitting around forever. Never coming back! " (*Curated Review*)
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