Taco Bell
Fast Food Restaurant
$
3.2
(844)
This Taco Bell location struggles significantly with food quality and service. Many customers emphasized that the food is often poorly prepared and lacks the authenticity typical of Mexican cuisine. Service is frequently described as slow and unfriendly, contributing to a disappointing dining experience.
Restaurant website: Website
Phone number: (757) 356-0400
Address: 1294 Benns Church Blvd, Smithfield, VA 23430, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" A thoroughly disappointing experience from start to finish. The line was crazy long, and by the time I finally got up to order, the cashier was unbelievably rude. I expected fresh tacos but got ones with stale shells and clumpy cheese that didn’t seem fresh. I took one bite and tossed it in the trash. I should have known better than to come here, but I thought I’d give it another chance. I won’t make that mistake again. " (*Curated Review*)
" Visit number three, and it’s still terrible! I tried ordering via the app for a quick pickup, but upon arrival, I found the doors locked. After finally getting someone to talk to me, I had to wait an additional 15 minutes just to grab my food. They managed to get my order wrong yet again. The beef in my tacos tasted off, like it had been sitting out for too long. I was really hoping for a better experience this time, but it’s safe to say this will be my last visit here. " (*Curated Review*)
" I don’t think I’ll ever be returning. After seeing so many complaints online, I figured I would give it one last shot, but it was worse than I imagined! The staff were openly arguing during my wait. Finally, when I got my food, I noticed the tacos were missing a lot of the fillings. Honestly, it was like a shell with some limp lettuce and a sprinkle of cheese. If you’re looking for a decent meal, steer clear. Even the soda tasted flat! " (*Curated Review*)
" From my experience, the food seems like it has lost its popular edge. I expected a decent taco, but the flavors were dull and the ingredients seemed like they’d been around for ages. The service was lackluster, and it didn't feel welcoming at all. I would suggest that this place be revamped completely if they want to keep any of their existing customers. " (*Curated Review*)
" I worked up an appetite after a long day and thought Taco Bell would be a safe choice. I could not be more wrong. From the moment I entered, it was clear the staff were untrained and unfriendly. I waited ages for my order, which should have been simple but was completely messed up by the time I got it. My tacos were made incorrectly, and even the soda was flat. This place has a serious problem that needs to be addressed at the managerial level. " (*Curated Review*)
Archived Reviews (677)
" Avoid this Taco Bell at all costs! I don’t often write bad reviews, but this experience warrants it. My order was taken incorrectly, staff was unfriendly and dismissive, and when I finally received my food, it was cold and tasteless. They didn't even seem to bother trying to prepare it with care. To cap it all, the place was filthy! Definitely not worth the money or time wasted. " (*Curated Review*)
" Awful. Just awful. I ordered a veggie burrito and a crunch wrap, and they served me meat! I’m vegetarian and nauseous now. The employees were rude and dismissive when I tried to address this mistake. It took ages for them to even acknowledge me at the counter, and when they did, it felt like I was bothering them. The food tasted stale, like it had been sitting around forever. Never coming back! " (*Curated Review*)
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