Taco Bell

Fast Food Restaurant $ 3.8 (679)


Taco Bell is often criticized for its lack of authenticity, as many consider it to be an inauthentic representation of Mexican cuisine. Despite a mix of satisfactory food and service experiences, numerous patrons have consistently called out issues related to orders being incorrect and overall customer service shortcomings.

Overall:

2.6

(555 reviews)

Authenticity:

1.0

Atmosphere:

2.5

Service:

2.4


Restaurant website: Website

Phone number: (815) 431-0498

Address: 4109 Columbus St, Ottawa, IL 61350, USA

Opening hours

Monday: 8:00 AM – 2:00 AM
Tuesday: 8:00 AM – 2:00 AM
Wednesday: 8:00 AM – 2:00 AM
Thursday: 8:00 AM – 2:00 AM
Friday: 8:00 AM – 2:00 AM
Saturday: 8:00 AM – 2:00 AM
Sunday: 8:00 AM – 2:00 AM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available

Offerings

  • Breakfast
  • Lunch
  • Dinner
  • Dessert
  • Coffee
  • Vegetarian Options Available

Amenities

  • Restroom Available

Good for

  • Good for Children
  • Good for Groups

Payment options

  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" I wish I could say good things about this Taco Bell, but I've had more negative experiences than positive. The team seems pretty young and inexperienced, leading to lots of mistakes. On one occasion, I ordered burritos and received tacos! The prices may be cheap, but the portions felt smaller than before. It's like they want to save on food quality. I might give them another chance, but I'm not very hopeful. " (*Curated Review*)

" Taco Bell is definitely cheap, but you get what you pay for, unfortunately. My recent visit left much to be desired; the food felt like it had been sitting for a while. Also, my fries came out cold and nearly inedible. The service was fine; the staff was polite, but the food was a true letdown. I'd rather go elsewhere for fast food. " (*Curated Review*)

" My experience at this Taco Bell has not been great. The food came out quickly, but it all lacked flavor. The server was very polite, but that doesn't excuse the fact that the tacos didn't satisfy my craving. I probably won't be coming back any time soon. " (*Curated Review*)

" Of all the Taco Bells I've visited, this one feels the most lacking. The food is mediocre cousin at best, and the service is often forgetful. I apologize for the repetitive experience! If you’re searching for speed, it might deliver. For authenticity and quality? Look elsewhere. Overall a lackluster experience overall. " (*Curated Review*)

" A recent visit to Taco Bell has cemented my thoughts on this location as a 1-star place. The food was mediocre at best, and the service was lacking in acknowledgment upon placing my order. I didn’t expect gourmet food; honestly, just some decent tacos would suffice, but I left very dissatisfied. " (*Curated Review*)

Archived Reviews (545)

" Not a fan of this location. The tacos were sloppily made, and the dining area was unkempt. Staff could use training on food hygiene and attitudes toward customers. I left without saying anything because I was just so disappointed. Just a one-time visit for me. " (*Curated Review*)

" I recently had an unfortunate experience at Taco Bell where the staff seemed indifferent to the quality of my food order. The burrito was filled more with filler than food. Depending on the day, you either get good food or the worst quality; it feels completely random. Not worth waiting for, in my opinion. " (*Curated Review*)

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