Taco Bell
Fast Food Restaurant
$
3.8
(679)
Taco Bell is often criticized for its lack of authenticity, as many consider it to be an inauthentic representation of Mexican cuisine. Despite a mix of satisfactory food and service experiences, numerous patrons have consistently called out issues related to orders being incorrect and overall customer service shortcomings.
Restaurant website: Website
Phone number: (815) 431-0498
Address: 4109 Columbus St, Ottawa, IL 61350, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Sometimes Taco Bell can really hit the spot for bewitching late-night cravings. I ordered the usual & was met with lengthy wait times and a staff that didn’t seem to care about the orders getting out properly. Sure, the tacos were edible, but the experience left a sour taste; between staff moodiness and stale chips, I would consider another option next time! " (*Curated Review*)
" I visited Taco Bell last week and was left disappointed. The tacos were not made to order and were cold when given to me. I understand it's fast food, but a little warmth would go a long way. Plus, the service was not the best; the staff seemed overwhelmed and not very attentive. My order was also incorrect, leading to a frustrating experience. I don't think I will return anytime soon. " (*Curated Review*)
" Taco Bell can sometimes save the day with a late-night binge, but it often leaves me feeling unsatisfied. I got tacos the other night, and they were cold and sloppy. The drive-thru was packed, and I could tell the employees were overwhelmed. I did appreciate how polite they were, but it didn’t help improve the food experience. " (*Curated Review*)
" It was my first time at Taco Bell, and I didn’t know what to expect. I tried a selection of tacos and was disappointed by the texture and flavor. They weren’t bad, but they certainly weren’t authentic either. The service was friendly, and I got my order quickly, but the overall experience was underwhelming. I guess I was hoping for more than just average fast food. " (*Curated Review*)
" I've always enjoyed Taco Bell for its algo-fast service, especially during late-night cravings. However, my last visit was marred by cold nachos and a long wait in the drive-thru. Even though the employees were friendly, I left feeling like I didn’t get what I paid for. The quesadilla was very small, and I was still hungry after my meal. I believe they really need to reassess their portion sizes and ensure the food is fresh. " (*Curated Review*)
Archived Reviews (545)
" Not a fan of this location. The tacos were sloppily made, and the dining area was unkempt. Staff could use training on food hygiene and attitudes toward customers. I left without saying anything because I was just so disappointed. Just a one-time visit for me. " (*Curated Review*)
" I recently had an unfortunate experience at Taco Bell where the staff seemed indifferent to the quality of my food order. The burrito was filled more with filler than food. Depending on the day, you either get good food or the worst quality; it feels completely random. Not worth waiting for, in my opinion. " (*Curated Review*)
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