QDOBA Mexican Eats

Mexican Restaurant $ 3.7 (775)


The restaurant has struggled with maintaining cleanliness and service quality, leading to a diminishing customer experience. While some customers appreciate the flavors of their dishes, concerns regarding hygiene and proper order fulfillment have weakened their perception of the establishment's overall authenticity. The authenticity of the food is inconsistent, garnering mixed feelings among patrons.

Overall:

2.5

(632 reviews)

Authenticity:

3.6

Atmosphere:

1.5

Service:

2.3


Restaurant website: Website

Phone number: (269) 492-3100

Address: 5901 Gull Rd Ste A, Kalamazoo, MI 49048, USA

Opening hours

Monday: 10:30 AM – 11:00 PM
Tuesday: 10:30 AM – 11:00 PM
Wednesday: 10:30 AM – 11:00 PM
Thursday: 10:30 AM – 11:00 PM
Friday: 10:30 AM – 11:00 PM
Saturday: 10:30 AM – 11:00 PM
Sunday: 10:30 AM – 10:00 PM

Photo gallery

Service options

  • Takeout Available
  • Delivery Available

Offerings

  • Lunch
  • Dinner
  • Dessert
  • Vegetarian Options Available

Amenities

  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" On a whim, I decided to check out QDOBA, but it fell flat. The food was bland and not fresh; it felt like I was eating leftovers. They also had some issues with items being out of stock. While the staff was polite, the overall atmosphere in the restaurant detracted from the meal. It's disappointing to see a place that I once enjoyed performing so poorly. " (*Curated Review*)

" QDOBA’s food is generally good, but my experience was marred by poor service and a dirty restaurant. I was pleasantly surprised by how good the flavors were, but the atmosphere was unsettling, especially the dirty floors. It would have been a much better experience if they focused on cleanliness and customer engagement. " (*Curated Review*)

" I stopped by QDOBA for a quick bite but ended up regretting it. The restaurant was filthy, the staff seemed disorganized, and my order was wrong after waiting for what felt like ages. To top it all off, part of my meal tasted off, which made me question the quality of their food. I doubt I'll come back again anytime soon. " (*Curated Review*)

" Had a chance to visit QDOBA last week but was utterly disappointed with the experience. The staff seemed overwhelmed, often forgetting my requests. The atmosphere was chaotic, and the atmosphere less than inviting. My food, while decent, was overshadowed by my interaction with the staff. I left feeling unsatisfied and not eager to return. " (*Curated Review*)

" The food was good, but the environment in the restaurant was shocking! Tables were unclean, and the floors were sticky. My burrito was tasty but the size was less than expected and I was surprised to see how dirty the entire place was. I would recommend taking your food to go if you feel like dining here. A deep clean is definitely needed. " (*Curated Review*)

Archived Reviews (622)

" I always remembered QDOBA fondly, but this visit reminded me of the issues I had previously ignored. The food, while flavorful, was poorly constructed and messy, making it difficult to enjoy. The service only compounded the experience, with unfriendly staff who seemed preoccupied. I hope they start improving soon or I will likely seek out new dining options. " (*Curated Review*)

" QDOBA has always been close to my heart for its tasty burritos; however, my latest visit reminded me of why I have hesitated. The cleanliness was appalling and the food, while decent, was too little for the price I paid. I couldn't fully enjoy my meal knowing that the standards were so low. I'd like to see a turnaround before I return. " (*Curated Review*)

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