QDOBA Mexican Eats

Mexican Restaurant $ 3.7 (775)


The restaurant has struggled with maintaining cleanliness and service quality, leading to a diminishing customer experience. While some customers appreciate the flavors of their dishes, concerns regarding hygiene and proper order fulfillment have weakened their perception of the establishment's overall authenticity. The authenticity of the food is inconsistent, garnering mixed feelings among patrons.

Overall:

2.5

(632 reviews)

Authenticity:

3.6

Atmosphere:

1.5

Service:

2.3


Restaurant website: Website

Phone number: (269) 492-3100

Address: 5901 Gull Rd Ste A, Kalamazoo, MI 49048, USA

Opening hours

Monday: 10:30 AM – 11:00 PM
Tuesday: 10:30 AM – 11:00 PM
Wednesday: 10:30 AM – 11:00 PM
Thursday: 10:30 AM – 11:00 PM
Friday: 10:30 AM – 11:00 PM
Saturday: 10:30 AM – 11:00 PM
Sunday: 10:30 AM – 10:00 PM

Photo gallery

Service options

  • Takeout Available
  • Delivery Available

Offerings

  • Lunch
  • Dinner
  • Dessert
  • Vegetarian Options Available

Amenities

  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" Last week, I went to QDOBA and was reminded of how much I used to enjoy their food. Unfortunately, the service was really disappointing, and the atmosphere was dirty, which diminished my enjoyment. The food was still great, packed with flavor and freshness; I just wish they had better cleanliness and service which could help serve their great product. " (*Curated Review*)

" I can't help but feel disappointed after visiting QDOBA. The food had potential, but my burrito was largely rice and hardly any protein. Service took longer than expected, which contributed to the bad experience. The cleanliness was a major issue; if only they could improve this aspect, I think people would keep coming back for the food. But for now, I won't repeat my visit anytime soon. " (*Curated Review*)

" Visiting QDOBA this week was a mixed bag. The burrito I ordered was quite flavorful given its ingredients but faced a troubled delivery as it took longer than expected. The dining area’s cleanliness was shocking and very off-putting. This place has potential to be great if only they could fix the presentation. I didn't finish my meal due to the atmosphere of the surrounding place. " (*Curated Review*)

" My experience at QDOBA was underwhelming. The food was alright, but the hygiene of the establishment was not. I felt uneasy about my meal while eating there due to the cleanliness of the service area. While the staff was nice, they should pay more attention to their working space; it affects the customer experience. " (*Curated Review*)

" I’ve tried QDOBA a few times now, and while I usually love their tacos, my last visit wasn’t up to standard. They were out of a few ingredients and my order ended up being incorrect. Though the employees were friendly, it simply felt chaotic, and the atmosphere was tense. I’m giving this place another shot, but I really hope they can pick up their game. " (*Curated Review*)

Archived Reviews (622)

" I always remembered QDOBA fondly, but this visit reminded me of the issues I had previously ignored. The food, while flavorful, was poorly constructed and messy, making it difficult to enjoy. The service only compounded the experience, with unfriendly staff who seemed preoccupied. I hope they start improving soon or I will likely seek out new dining options. " (*Curated Review*)

" QDOBA has always been close to my heart for its tasty burritos; however, my latest visit reminded me of why I have hesitated. The cleanliness was appalling and the food, while decent, was too little for the price I paid. I couldn't fully enjoy my meal knowing that the standards were so low. I'd like to see a turnaround before I return. " (*Curated Review*)

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