El Pollo Loco
Mexican Restaurant
$
4.2
(1762)
El Pollo Loco offers a mix of well-cooked chicken dishes that are thought to maintain a good degree of authenticity in flavor, according to many customers. The service has its highs and lows, often depending on the staff on duty during visits. Overall, the ambiance is generally acceptable, but cleanliness can sometimes be an issue in certain locations.
Restaurant website: Website
Phone number: (801) 966-1985
Address: 5675 Brud Dr, West Valley City, UT 84120, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" El Pollo Loco continues to be my favorite fast food spot! Every visit results in flavorful chicken and fresh sides. I particularly enjoy their chips and guacamole which always hit the spot. The staff is almost always friendly, making my dining experience pleasant. Highly recommend to anyone craving quick, good meals! " (*Curated Review*)
" So, I decided to grab some food from El Pollo Loco after hearing rave reviews. I ordered the chicken burrito, but unfortunately, it didn't live up to my expectations. The flavors were quite bland, although the chicken was tender. Service was alright but could definitely improve on speed. Overall, not a bad meal, but I probably won't rush back anytime soon. " (*Curated Review*)
" Visited El Pollo Loco after a long drive and was thoroughly impressed. The chicken sandwich I ordered was spot on - juicy and delicious, while the fries were crispy. The staff was friendly and the place was clean and orderly. I appreciated the variety on the menu. I'm definitely coming back next time I'm in the area! " (*Curated Review*)
" I visited El Pollo Loco last week, and it was a decent meal but not quite what I had expected. The chicken was dry, and my order took too long to fulfill. However, the restaurant was clean, and the staff were polite. I might give it another shot down the line, but not particularly looking forward to it. " (*Curated Review*)
" I had high hopes based on the other reviews, but my experience was lackluster. The chicken was overcooked and lacked seasoned flavor. The staff seemed overwhelmed during lunch hour. While the prices are reasonable, I left feeling underwhelmed and not likely to return soon. A real shame considering the hype. " (*Curated Review*)
Archived Reviews (1411)
" Visiting El Pollo Loco was a delight! I loved the ambiance and the cleanliness of the restaurant. The grilled chicken was incredibly tasty and cooked just right. I appreciate the friendly demeanor of the staff which adds to the overall experience. I would recommend El Pollo Loco to anyone in the mood for hearty comfort food! " (*Curated Review*)
" El Pollo Loco never fails to impress! I just recently tried their special grilled chicken and it was out of this world. The flavor was rich and the meat was so juicy. The atmosphere was lively, making it a perfect spot for family meals. I commend the staff for their quick service even during peak hours. Definitely a place I will revisit. " (*Curated Review*)
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