El Pollo Loco
Mexican Restaurant
$
4.2
(1762)
El Pollo Loco offers a mix of well-cooked chicken dishes that are thought to maintain a good degree of authenticity in flavor, according to many customers. The service has its highs and lows, often depending on the staff on duty during visits. Overall, the ambiance is generally acceptable, but cleanliness can sometimes be an issue in certain locations.
Restaurant website: Website
Phone number: (801) 966-1985
Address: 5675 Brud Dr, West Valley City, UT 84120, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I recently got takeout from El Pollo Loco and was slightly disappointed. The chicken was dry, and my order was missing a few items. I did call them to sort it out, and they were apologetic, but the experience left a bit to be desired. On the flip side, the salsas were fantastic and added some much-needed flavor to my meal. " (*Curated Review*)
" Had lunch at El Pollo Loco and it was decent but not spectacular. The chicken was average and service lacked speed. I believe this place has potential, but they need to work on their consistency. I loved the vibe inside but I likely won't be returning any time soon unless I hear good things about their improvements. " (*Curated Review*)
" An interesting experience overall. I found El Pollo Loco to have decent food, though the offerings didn’t blow me away. The chicken was nice but somewhat dry. The atmosphere is quite laid-back, making it a good spot to chill. Reasonably priced but perhaps not the best fast-food option. I may try again if I’m in the area. " (*Curated Review*)
" I have been coming to El Pollo Loco for years and I love the consistency of their food quality. The chicken is consistently good, the rice is flavorful, and overall it's a great value for the money. However, I have noticed that some locations do vary in cleanliness which can be bothersome. Nonetheless, I will keep going for the chicken! " (*Curated Review*)
" El Pollo Loco is definitely among the better fast food options available. Their chicken is flavorful and well-prepared largely retaining its authenticity. I appreciate their warm salsas dipping set-up. Even though the service can be inconsistent, I love returning for that great taste of grilled chicken. Highly recommended! " (*Curated Review*)
Archived Reviews (1411)
" Visiting El Pollo Loco was a delight! I loved the ambiance and the cleanliness of the restaurant. The grilled chicken was incredibly tasty and cooked just right. I appreciate the friendly demeanor of the staff which adds to the overall experience. I would recommend El Pollo Loco to anyone in the mood for hearty comfort food! " (*Curated Review*)
" El Pollo Loco never fails to impress! I just recently tried their special grilled chicken and it was out of this world. The flavor was rich and the meat was so juicy. The atmosphere was lively, making it a perfect spot for family meals. I commend the staff for their quick service even during peak hours. Definitely a place I will revisit. " (*Curated Review*)
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