Taco Bell
Fast Food Restaurant
$
3.6
(604)
The establishment often fails to deliver authentic Taco Bell experiences, with many customers highlighting issues regarding food quality and service inconsistencies. While some praised the convenience, the overall reputation reflects a lack of care in food preparation and a decline in customer service standards.
Restaurant website: Website
Phone number: (618) 988-9000
Address: 1709 S Park Ave, Herrin, IL 62948, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Not what I expected from a Taco Bell. I stood at the counter for way too long with no one coming to take my order. I finally got someone’s attention, but the person who took my order was totally uninterested. The food came out quickly but lacked freshness and taste. The overall experience didn’t match the Taco Bell vibe—I hope this place steps it up soon or I’ll find a better location. " (*Curated Review*)
" My experience here changed my expectations. The staff greeted us but that was the only pleasant part. My meal took far too long to arrive. When it did, the burrito looked dry and unappealing; the taste also matched that first impression. I wonder how this place has managed to stay open when the food was this uninspired and poorly made. Will not be returning after this experience. " (*Curated Review*)
" I can't believe how bad my experience was at this Taco Bell. The employees were dismissive and the food was cold. It's crazy to think that I didn't get any of the sauces I requested, and the tacos had very little filling. Rest assured, I’m taking my business elsewhere. It really feels like they don’t care about customer satisfaction here. " (*Curated Review*)
" I had a pretty mixed experience at this Taco Bell. The food, like usual, was just okay—not terrible, but not great either. What soured my visit was the attitude of the staff. They seemed overwhelmed and not interested in providing good service. My order was wrong - they forgot to include my drink and doused my burrito in extra jalapenos when I specifically asked for it mild. I've stopped here frequently over the last few months, and I can't help but feel increasingly frustrated by the quality and service. " (*Curated Review*)
" It was a challenging visit today at Taco Bell. The service was slow, and my order was incorrect. I ordered a quesadilla with extra cheese but received a regular one instead. The employees seemed to be overwhelmed and didn’t have a clue how to resolve issues efficiently. It certainly left me unsatisfied with my meal, and I doubt I'll be coming back again anytime soon. " (*Curated Review*)
Archived Reviews (485)
" I didn’t think I’d ever write a negative review for Taco Bell, but this location was an exception. The staff was disinterested and more focused on their personal conversations than on the customers. Additionally, my food was stale and poorly assembled. Really disappointing and frustrating when I was craving some tasty tacos. Look elsewhere for a better experience. " (*Curated Review*)
" I was not impressed with my last visit. The food was average at best, and the portion sizes were smaller than usual. It was like they were skimping on everything. The service was also lacking—no one seemed friendly or helpful. I don't think I want to return to this location unless it significantly improves. " (*Curated Review*)
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