Taco Bell
Fast Food Restaurant
$
3.6
(604)
The establishment often fails to deliver authentic Taco Bell experiences, with many customers highlighting issues regarding food quality and service inconsistencies. While some praised the convenience, the overall reputation reflects a lack of care in food preparation and a decline in customer service standards.
Restaurant website: Website
Phone number: (618) 988-9000
Address: 1709 S Park Ave, Herrin, IL 62948, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I've visited this Taco Bell a few times and thought this last one would be an exception. Unfortunately, I was wrong. They were out of ingredients for several menu items and the staff just shrugged it off. It was frustrating to see such a lack of care. My meal was very basic and bland; it felt like they just didn't care about putting any effort into it. I'll be avoiding this location in the future. " (*Curated Review*)
" I thought I knew what to expect from Taco Bell, but this location wasn’t it. The food felt off and the service was tardy. I tried to explain to the cashier what I wanted in simple terms, but they seemed bored and distracted. Perhaps they were understaffed, but it still was disappointing. I probably won't return anytime soon unless I hear good things about improvements. " (*Curated Review*)
" I don’t usually write reviews, but my trip to Taco Bell today was quite frustrating. After placing my order, I waited ages just to find out they were out of several ingredients. I spent more time in the drive-thru than I did eating. When I finally got my food, it was incorrect and bland. I really don’t think I’ll be going back here again after this experience. " (*Curated Review*)
" I should have read the other reviews before going here! This drive-thru took forever, and when I finally got to the window, the employee seemed irritated to be serving me. The food was below average, and they completely forgot to add my requested toppings. The whole experience was just frustrating. I really think this location needs some serious management changes as well as staff training. " (*Curated Review*)
" I visited Taco Bell for the first time in a while, and I'm not sure if I'll return. The food wasn't fresh, which was disappointing. The service was also pretty slow, especially given that there were only a couple of customers ahead of me. I ordered a couple of classic tacos, but when I got them, the shells were stale. Unfortunately, my experience was underwhelming, which is a shame because I used to enjoy their food. " (*Curated Review*)
Archived Reviews (485)
" I didn’t think I’d ever write a negative review for Taco Bell, but this location was an exception. The staff was disinterested and more focused on their personal conversations than on the customers. Additionally, my food was stale and poorly assembled. Really disappointing and frustrating when I was craving some tasty tacos. Look elsewhere for a better experience. " (*Curated Review*)
" I was not impressed with my last visit. The food was average at best, and the portion sizes were smaller than usual. It was like they were skimping on everything. The service was also lacking—no one seemed friendly or helpful. I don't think I want to return to this location unless it significantly improves. " (*Curated Review*)
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