El Pollo Loco
Mexican Restaurant
$
4.3
(1113)
El Pollo Loco is widely appreciated for its delicious grilled chicken and various flavorful dishes that reflect a level of authenticity in its offerings. Many customers enjoy the freshness and quality of the food, although service consistency and portion sizes have received mixed feedback.
Restaurant website: Website
Phone number: (909) 476-8771
Address: 4290 E 4th St, Ontario, CA 91764, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Wow, El Pollo Loco has really stepped up their game! Every visit has been great. The service is fantastic; the staff is always so polite and helpful. I love that they regularly have fresh specials that are seriously delicious. I tried their chicken tacos yesterday and they were probably the best I've had in a long time! The atmosphere is casual and perfect for a meal with friends or a quick grab-and-go option. " (*Curated Review*)
" My family decided to order takeout from El Pollo Loco last week, and honestly, it didn't live up to our expectations. The chicken was decent but we found our side dishes lacking in flavor. The portions seemed a bit smaller than we remembered, too. The staff seemed overwhelmed—perhaps a busy time? I still think this place has potential, but I think we might try a different location next time to see if the experience improves. " (*Curated Review*)
" El Pollo Loco has been a staple for quick, affordable meals in my rotation. I love their chicken tacos; they're always flavorful and satisfying. It can be quite packed during lunch, but I appreciate that they've streamlined the ordering process. The only downside is that parking can be a hassle during peak hours. Still, the time spent here is well worth it for the good food! " (*Curated Review*)
" El Pollo Loco has become my go-to place for quick bites. The chicken is always well-cooked and pairs great with their rice. Often, I leave feeling satisfied and that I got a great value for my meal. The atmosphere can get lively, and when it's crowded, it can be a bit loud. Nonetheless, the quick service is a plus! I definitely see myself returning for a quick bite again. " (*Curated Review*)
" I just had the best chicken salad at El Pollo Loco! Everything was fresh, crunchy, and dressed just right. It's hard to find a quick meal that feels this healthy. The staff were friendly and helped me customize my order without any hesitation. I appreciate how clean and organized the restaurant is, even during peak hours. Definitely will return for more salads, and I might try their tacos too! " (*Curated Review*)
Archived Reviews (892)
" So I typically don't write reviews, but I had to share my experience at El Pollo Loco. I ordered their famous chicken burrito and it was packed full of flavor! I love how they use fresh ingredients and you can really taste the difference. What impressed me most was the salsa bar; it was well-stocked and had a great variety, making my meal even more enjoyable. The workers were friendly and quick, and I liked that the dining area was clean. I didn't feel rushed even though there was a long line. Just a solid fast-food experience overall! " (*Curated Review*)
" I have to say, visiting El Pollo Loco has become a family tradition. Not only do they have a wide variety of barbecue options, but everything we’ve tried has been tasty and filling. The flavor profile of their grilled chicken is to die for! Their newly introduced bowls also give a modern twist to classic dishes. My kids love picking out their favorite sides, and the staff is always friendly and accommodating. Highly recommend! " (*Curated Review*)
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