El Pollo Loco
Mexican Restaurant
$
4.3
(1113)
El Pollo Loco is widely appreciated for its delicious grilled chicken and various flavorful dishes that reflect a level of authenticity in its offerings. Many customers enjoy the freshness and quality of the food, although service consistency and portion sizes have received mixed feedback.
Restaurant website: Website
Phone number: (909) 476-8771
Address: 4290 E 4th St, Ontario, CA 91764, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" We always order from El Pollo Loco for our family gatherings, and it never disappoints! The chicken is consistently juicy and flavorful, making it the star of our meals. My only complaint would be that the location sometimes lacks enough seating during peak times. The staff is generally friendly, and we really appreciate the variety of options available. I highly recommend it for groups looking for a satisfying meal! " (*Curated Review*)
" Just had a meal at El Pollo Loco for the first time and was very impressed! The chicken was flavorful, and the service was quick. They have great meal combos, which are a nice way to try a few different things without overpaying. I especially loved their light, refreshing pico de gallo. The only downside was the cleanliness of the dining area—some tables were dirty when I arrived. Still, I will likely return again for a quick lunch when I can. " (*Curated Review*)
" My experience at El Pollo Loco was a bit underwhelming. I ordered a chicken taco, and although it was decent, it lacked the wow factor I was hoping for. The restaurant feels a bit hurried and chaotic when it's busy. I understand it’s fast food, but better organization could improve the dining experience. The flavors were good, just could use more authenticity. I might come back for a second chance, but I’m not in a rush to do so. " (*Curated Review*)
" To be honest, I didn't think a fast-food place could produce such affordable yet delicious grilled chicken. The flavors are rich, and it’s cooked just right—never overdone! The dining area could use some upkeep since it gets busy during lunch hours, but the staff works efficiently. All in all, a genuine food experience at a casual place! I’ll keep coming back for my favorites, for sure! " (*Curated Review*)
" After hearing great things about El Pollo Loco, I finally went in to try the pollo bowl. The flavors exploded in my mouth! I was pleased to find the food was healthy and satisfying while also meeting my cravings. The staff was attentive, ensuring my order was made just right. The atmosphere here is lively and has a comfortable vibe. I can't wait to come back to explore more of their menu options. This might just become my go-to spot for lunch! " (*Curated Review*)
Archived Reviews (892)
" So I typically don't write reviews, but I had to share my experience at El Pollo Loco. I ordered their famous chicken burrito and it was packed full of flavor! I love how they use fresh ingredients and you can really taste the difference. What impressed me most was the salsa bar; it was well-stocked and had a great variety, making my meal even more enjoyable. The workers were friendly and quick, and I liked that the dining area was clean. I didn't feel rushed even though there was a long line. Just a solid fast-food experience overall! " (*Curated Review*)
" I have to say, visiting El Pollo Loco has become a family tradition. Not only do they have a wide variety of barbecue options, but everything we’ve tried has been tasty and filling. The flavor profile of their grilled chicken is to die for! Their newly introduced bowls also give a modern twist to classic dishes. My kids love picking out their favorite sides, and the staff is always friendly and accommodating. Highly recommend! " (*Curated Review*)
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