Taco Bell

Fast Food Restaurant $ 3.7 (412)


This Taco Bell location often struggles to provide a consistent dining experience, leaving some customers disappointed with both the food quality and service. Many reviews highlight issues with food authenticity, with some meals lacking the expected freshness and flavor characteristic of traditional Mexican cuisine. Service can vary, with reports of slow response times and inaccurate orders.

Overall:

2.8

(341 reviews)

Authenticity:

2.0

Atmosphere:

2.5

Service:

2.5


Restaurant website: Website

Phone number: (423) 291-8797

Address: 465 S Shady St, Mountain City, TN 37683, USA

Opening hours

Monday: 9:00 AM – 1:00 AM
Tuesday: 9:00 AM – 1:00 AM
Wednesday: 9:00 AM – 1:00 AM
Thursday: 9:00 AM – 1:00 AM
Friday: 9:00 AM – 2:00 AM
Saturday: 9:00 AM – 2:00 AM
Sunday: 9:00 AM – 1:00 AM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available

Offerings

  • Breakfast
  • Lunch
  • Dinner
  • Dessert
  • Coffee
  • Vegetarian Options Available

Amenities

  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" Today I treated myself to some Taco Bell, but the service disappointed me. The food was fairly average—soft tacos that just didn't hit the mark. While I loved the crunchy texture, it didn't redeem the overall experience. The line was long, and the dining area needed attention. If there’s one thing to point out, it’s that consistency is key, and this location certainly lacks that. " (*Curated Review*)

" I tried to make the best out of my visit when I stopped by Taco Bell recently. The atmosphere was quite chaotic and seemed under-staffed. My food took a while to prepare, but when I received the order, I was happy with the taste of my tacos. However, I felt let down by how messy the actual dining area was. Next time, I might consider using the drive-thru just to avoid the dirty tables inside. " (*Curated Review*)

" My last visit to Taco Bell was less than ideal but not entirely terrible. The food was pretty standard, the service was decent, and the atmosphere needs some work. I had high expectations for a fast-casual meal, but the tacos arrived lukewarm and didn’t have the flavor I was hoping for. I’m left considering whether or not I should return to this franchise. A very mixed bag, indeed! " (*Curated Review*)

" I recently tried Taco Bell and was surprised by the quality of the food. Everything tasted fresh, and I appreciated the staff's friendly demeanor. They were quick to correct my order when I made a mistake while ordering, which is always a plus. The burrito I ordered was generously sized and packed with the toppings I love. It made for a satisfying meal, and I left with a smile! My experience here was certainly better than I expected. " (*Curated Review*)

" My experience at this Taco Bell was rather disappointing. Despite being a long-time fan of their menu, the foods I received were not up to par. The Mexican pizza was nearly devoid of toppings, and the staff seemed disinterested in providing good service. I ended up leaving feeling quite frustrated and regretting my choice to dine there. I won’t be returning anytime soon unless there is a serious change in management and food preparation. " (*Curated Review*)

Archived Reviews (331)

" Having tried this Taco Bell a few times now, I've come to expect a mixed bag. Some visits are great, others disappointing. This time, I was met with fast service, but sadly, the food fell short. My quesadilla lacked flavor and seemed to have hardly any filling. I mentioned it to the staff, and though they apologized, it didn’t do much to remedy my experience. I left feeling unsatisfied and unlikely to return. " (*Curated Review*)

" Overall, my experience at Taco Bell was mediocre. I attempted to order something simple, but my meal was incorrect, missing crucial ingredients. The staff seemed overwhelmed at the busy hour and didn't handle the situation well. Despite the food being decent, I left feeling unsatisfied. I will likely try another location next time I have a craving. " (*Curated Review*)

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