Taco Bell

Fast Food Restaurant $ 3.7 (412)


This Taco Bell location often struggles to provide a consistent dining experience, leaving some customers disappointed with both the food quality and service. Many reviews highlight issues with food authenticity, with some meals lacking the expected freshness and flavor characteristic of traditional Mexican cuisine. Service can vary, with reports of slow response times and inaccurate orders.

Overall:

2.8

(341 reviews)

Authenticity:

2.0

Atmosphere:

2.5

Service:

2.5


Restaurant website: Website

Phone number: (423) 291-8797

Address: 465 S Shady St, Mountain City, TN 37683, USA

Opening hours

Monday: 9:00 AM – 1:00 AM
Tuesday: 9:00 AM – 1:00 AM
Wednesday: 9:00 AM – 1:00 AM
Thursday: 9:00 AM – 1:00 AM
Friday: 9:00 AM – 2:00 AM
Saturday: 9:00 AM – 2:00 AM
Sunday: 9:00 AM – 1:00 AM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available

Offerings

  • Breakfast
  • Lunch
  • Dinner
  • Dessert
  • Coffee
  • Vegetarian Options Available

Amenities

  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" I have frequented many Taco Bell locations over the years, but this one is by far the most underwhelming. My experience was filled with errors in my order and neglectful service. The tables were sticky and needed a good wipe down. Honestly, it felt as if they didn’t care about their customers. While the food was up to the standard Taco Bell quality, the environment really brings down the whole experience. " (*Curated Review*)

" I ordered my favorite tacos from Taco Bell last weekend, and what I received was not what I expected! The portions were off; I barely received any beef in my tacos, and the tortillas were soggy. It felt like a real letdown because I used to love this place. The service was okay, but it didn’t make up for the poor quality of food. Still, I’ll keep my fingers crossed for my next visit to be much better. " (*Curated Review*)

" I stopped in for a late-night snack a few days ago, and although I got my order quickly, the food was just okay. The tacos were a bit bland and didn’t have the zing I expect from Taco Bell. The staff was polite, but it didn't offset the lackluster food. I’ll be looking for a different fast food stop next time I’m cravings some quick tacos. " (*Curated Review*)

" I recently tried Taco Bell and was surprised by the quality of the food. Everything tasted fresh, and I appreciated the staff's friendly demeanor. They were quick to correct my order when I made a mistake while ordering, which is always a plus. The burrito I ordered was generously sized and packed with the toppings I love. It made for a satisfying meal, and I left with a smile! My experience here was certainly better than I expected. " (*Curated Review*)

" My experience at this Taco Bell was rather disappointing. Despite being a long-time fan of their menu, the foods I received were not up to par. The Mexican pizza was nearly devoid of toppings, and the staff seemed disinterested in providing good service. I ended up leaving feeling quite frustrated and regretting my choice to dine there. I won’t be returning anytime soon unless there is a serious change in management and food preparation. " (*Curated Review*)

Archived Reviews (331)

" My last visit to Taco Bell was less than ideal but not entirely terrible. The food was pretty standard, the service was decent, and the atmosphere needs some work. I had high expectations for a fast-casual meal, but the tacos arrived lukewarm and didn’t have the flavor I was hoping for. I’m left considering whether or not I should return to this franchise. A very mixed bag, indeed! " (*Curated Review*)

" Overall, my experience at Taco Bell was mediocre. I attempted to order something simple, but my meal was incorrect, missing crucial ingredients. The staff seemed overwhelmed at the busy hour and didn't handle the situation well. Despite the food being decent, I left feeling unsatisfied. I will likely try another location next time I have a craving. " (*Curated Review*)

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