Chipotle Mexican Grill
Mexican Restaurant
$
3.2
(433)
Unclaimed
This Chipotle location is struggling to maintain its usual standards of food quality and service. Many customers express disappointment with the authenticity of the food, as the restaurant frequently runs out of core ingredients, impacting the overall dining experience. While the atmosphere is noted as acceptable, the poor consistency and management issues overshadow the positives.
Open until 11:00 PM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (440) 934-0659
Address: 5252 Detroit Rd, Sheffield, OH 44035, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I’ve always enjoyed my visits to Chipotle in the past, but this location is a complete disaster. The employees seem to be burnt out, and the service is painfully slow. On several occasions, they've messed up my mobile orders, and I'm tired of having to double-check my food. It feels as if management isn’t investing in this place the way they used to, which is really frustrating for regulars like me. " (*Curated Review*)
" I came to Chipotle for a quick lunch, expecting a tasty meal. Unfortunately, they were out of both steak and chicken, which was shocking. I ended up choosing a veggie option, which just didn’t satisfy my craving. Will be looking for another location next time. " (*Curated Review*)
" I stopped by Chipotle on a whim and was pleasantly surprised by the friendly staff and their eagerness to help. I ordered a chicken burrito, and it was fresh and delicious, with just the right balance of flavors. I’ll definitely return to this location in the future. " (*Curated Review*)
" What happened to Chipotle? I keep hearing raves about the restaurant, but I have yet to see the glowing experience for myself. The service during my visit was subpar at best, and they were out of half the menu options. Very disappointing, especially for a fast-casual restaurant. " (*Curated Review*)
" I’ve always been a fan of Chipotle; however, this location is falling short of expected quality. My last visit felt rushed; I was charged extra for items I didn’t receive, and it took forever to resolve the issue. It’s sad because I really enjoy their food when it’s right, but this place has serious issues to address. " (*Curated Review*)
Archived Reviews (348)
" I had a lovely experience here last week! The restaurant was clean, and almost all of the ingredients were available. The staff was friendly and served me quickly. My burrito was overflowing with ingredients and was very flavorful. I would definitely recommend this location to anyone looking for a quick meal. " (*Curated Review*)
" I visited this Chipotle expecting the usual great experience, but man was I let down! They were out of several ingredients, and the rice had that oddly crunchy texture like it had been poorly cooked. The staff seemed overwhelmed and uninterested in providing any real service. It felt like they just didn’t care. I don’t think I’ll return anytime soon. " (*Curated Review*)
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