El Pollo Loco

Mexican Restaurant $ 4.3 (869)


El Pollo Loco offers a mostly authentic dining experience with highly praised chicken dishes that many customers find delicious and satisfying. While the ambiance is generally described as welcoming and clean, occasional inconsistencies in service and order accuracy have been noted.

Overall:

4.5

(707 reviews)

Authenticity:

4.0

Atmosphere:

4.4

Service:

4.4


Restaurant website: Website

Phone number: (714) 832-1695

Address: 3002 El Camino Real, Tustin, CA 92782, USA

Opening hours

Monday: 9:30 AM – 11:30 PM
Tuesday: 9:30 AM – 11:30 PM
Wednesday: 9:30 AM – 11:30 PM
Thursday: 9:30 AM – 11:30 PM
Friday: 9:30 AM – 11:30 PM
Saturday: 10:00 AM – 11:30 PM
Sunday: 10:00 AM – 11:30 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available
  • Curbside Pickup Available

Offerings

  • Lunch
  • Dinner
  • Dessert

Amenities

  • Outdoor Seating
  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" Best chicken I’ve tasted! El Pollo Loco has mastered the art of marinating their chicken. It was bursting with flavors, and I can't get over how perfect it was. I also loved the sides; everything was fresh and delicious. I left feeling satisfied without having to break the bank. Highly recommend! " (*Curated Review*)

" I visited El Pollo Loco for a casual family dinner and was impressed by the vibrant atmosphere. The decor was fun, and the kids loved the food! I had the fajitas, which were pretty tasty, but could use a bit more spice. Overall, a good place for a family outing. " (*Curated Review*)

" I stopped by El Pollo Loco on a whim and was pleasantly surprised! The chicken was juicy, and the service was prompt. I ordered a family meal, and everyone was pleased. It's hard to find such consistency in fast food, but this place delivers! " (*Curated Review*)

" I’m not impressed with the portion sizes at El Pollo Loco. The food tastes good, but I expected a more substantial serving, especially for the price. Adjusting the portion sizes could really boost their appeal. " (*Curated Review*)

" I've had both amazing and mediocre experiences here. The last time I visited, the chicken was perfect, but the salsa they offered was a little off. I appreciate how clean the restaurant is each time I visit, which makes me feel good about eating there. I'd say give it a shot; you might just love it! " (*Curated Review*)

Archived Reviews (697)

" El Pollo Loco has become my go-to for comfort food! The flavors of the chicken are authentic, and I appreciate that they use fresh ingredients. Upon my visit, I ordered the chicken tacos, which were fantastic—everything tasted so fresh. The restaurant was clean and inviting, making it an enjoyable dining experience. " (*Curated Review*)

" I was very disappointed on my last visit to El Pollo Loco. The chicken was dry, and I found several feathers in my meal, which completely grossed me out. While the staff tried to help, it felt like the quality had declined. I hope they can address these issues; I used to love this place. " (*Curated Review*)

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