El Pollo Loco

Mexican Restaurant $ 4.3 (869)


El Pollo Loco offers a mostly authentic dining experience with highly praised chicken dishes that many customers find delicious and satisfying. While the ambiance is generally described as welcoming and clean, occasional inconsistencies in service and order accuracy have been noted.

Overall:

4.5

(707 reviews)

Authenticity:

4.0

Atmosphere:

4.4

Service:

4.4


Restaurant website: Website

Phone number: (714) 832-1695

Address: 3002 El Camino Real, Tustin, CA 92782, USA

Opening hours

Monday: 9:30 AM – 11:30 PM
Tuesday: 9:30 AM – 11:30 PM
Wednesday: 9:30 AM – 11:30 PM
Thursday: 9:30 AM – 11:30 PM
Friday: 9:30 AM – 11:30 PM
Saturday: 10:00 AM – 11:30 PM
Sunday: 10:00 AM – 11:30 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available
  • Curbside Pickup Available

Offerings

  • Lunch
  • Dinner
  • Dessert

Amenities

  • Outdoor Seating
  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" Wow, what a difference some good customer service makes! My friend and I went during a busy lunch hour, and we were treated like royalty. The staff was friendly, and my chicken burrito was just as I remembered—delicious! I can’t recommend this place enough. " (*Curated Review*)

" El Pollo Loco has been my family's choice for quick dinners. We love how affordable everything is and that the food is consistently good. The grilled chicken always hits the spot, and the salsa is a nice touch. I especially appreciate the family meal deals! " (*Curated Review*)

" I've visited El Pollo Loco several times, and it's always been a satisfying experience. The chicken has a great flavor, and the rice is cooked perfectly. I recommend the spicy salsa; it makes everything taste even better! " (*Curated Review*)

" I tried El Pollo Loco for the first time, and I was impressed! The chicken was tender and well-seasoned. The ambiance was lively, which made it a pleasant spot to enjoy a meal. I will definitely return to try more of the menu! " (*Curated Review*)

" El Pollo Loco is always a reliable choice for lunch. The flavors are consistent, and I love the grilled chicken! The service generally meets my expectations; the only setback sometimes is the noise from the kitchen. " (*Curated Review*)

Archived Reviews (697)

" El Pollo Loco has become my go-to for comfort food! The flavors of the chicken are authentic, and I appreciate that they use fresh ingredients. Upon my visit, I ordered the chicken tacos, which were fantastic—everything tasted so fresh. The restaurant was clean and inviting, making it an enjoyable dining experience. " (*Curated Review*)

" I was very disappointed on my last visit to El Pollo Loco. The chicken was dry, and I found several feathers in my meal, which completely grossed me out. While the staff tried to help, it felt like the quality had declined. I hope they can address these issues; I used to love this place. " (*Curated Review*)

More reviews not shown...

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