Mexican Restaurant
$
4.1 (697)
El Pollo Rico #6 serves highly authentic Mexican food, particularly known for its flavorful grilled chicken and robust salsas. Although many customers enjoy the genuine flavors, service inconsistency has been a common complaint, which can affect the overall experience at the restaurant.
Restaurant website: Website
Phone number: (512) 444-7426
Address: 1945 E Oltorf St, Austin, TX 78741, USA
Opening hours
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" This place is a hidden gem! The authentic chicken dish is outstanding, and the prices are incredibly reasonable. I highly recommend trying their tacos al pastor along with the sides. All the staff I've interacted with have been friendly, and it's a great spot for a casual meal. I love the family-friendly vibe here too. Will definitely return soon. " (*Curated Review*)
" El Pollo Rico has such a warm vibe to it. When I walked in, I was greeted with the smell of grilled chicken; it was mouthwatering! The food did not disappoint; the chicken was flavorful and juicy. I love how they serve it with an onion, which adds a neat touch. The only downside was the slow service, but the food quality makes up for it. " (*Curated Review*)
" Disappointed with my meal here. The chicken was dry, and the rice was bland. I had heard great things, but perhaps I came on an off day. I didn't appreciate the service either as I felt ignored. I don’t think I’ll revisit anytime soon, but maybe others have had a better experience. " (*Curated Review*)
" During my last visit, I was extremely disappointed. The chicken was undercooked, which is unacceptable in a place known for its grilled chicken. I voiced my concerns, but the staff seemed indifferent. Not my first experience there; I've seen the quality fluctuate. Praying my next visit goes smoother because the food really is good when prepared correctly. " (*Curated Review*)
" This place is a staple for great Mexican food, especially their roasted chicken! It has become a routine for my family to dine here every week. The flavors are honest and comforting. I have noticed some inconsistency in service during peak hours, but nothing that would deter my enthusiasm for the food. Keep up the great work! " (*Curated Review*)
" I'm a regular at El Pollo Rico, and for a good reason! The chicken has so much flavor, and the green salsa is out of this world! Their portions are solid too! The only downside is that they don’t always seem to have enough staff during busy times, leading to some frustrating waits. Nonetheless, it’s always worth it in the end because the food is phenomenal. " (*Curated Review*)
" Visiting El Pollo Rico for the first time based on friends' recommendations was a treat! The food was delicious, but we faced some hurdles with the order getting mixed up. When we brought it to their attention, however, they handled it well. Kudos for their handling of customer service! The chicken itself was delightful, and I’d be eager to come back to experience it again! " (*Curated Review*)
Address: 1822 S Congress Ave, Austin, TX 78704, USA
Address: 2300 E Cesar Chavez St, Austin, TX 78702, USA
Address: 1234 S Lamar Blvd, Austin, TX 78704, USA
Address: 1415 S Congress Ave, Austin, TX 78704, USA
Address: 301 Lavaca St Suite 200, Austin, TX 78701, USA
Address: 3825 Lake Austin Blvd, Austin, TX 78703, USA
Address: 1412 S Congress Ave, Austin, TX 78704, USA
Address: 2613 S Lamar Blvd, Austin, TX 78704, USA
Address: 2400 E Oltorf St #1A, Austin, TX 78741, USA
Address: 1100 S Lamar Blvd Ste 2115, Austin, TX 78704, USA