El Pollo Loco
Mexican Restaurant
$
4.1
(712)
El Pollo Loco is known for its flavorful fire-grilled chicken, which some reviewers praise as authentic and well-prepared. While many guests appreciate the affordability and generous portions, experiences with service vary, with some noting excellent staff interactions while others highlight inconsistency in service quality.
Restaurant website: Website
Phone number: (323) 937-7171
Address: 5001 Wilshire Blvd #101, Los Angeles, CA 90036, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" El Pollo Loco has been one of my favorite quick dining options! I truly enjoy the grilled chicken salads. They are always fresh and provide great texture with each bite. I also appreciate their commitment to good customer service, as I’ve always been treated with respect by the staff. The atmosphere is relaxed, making it a great spot for a quick family meal. I’ll continue to return whenever I’m in the neighborhood! " (*Curated Review*)
" I came to El Pollo Loco with low expectations but left pleasantly surprised! The chicken burritos were loaded with flavor, and I appreciated the freshness of the ingredients. The customer service was solid, with friendly attendants who asked if everything was okay. The place isn’t fancy, but it's definitely comfortable for a casual meal. I can see why so many people enjoy dining here. I’ll definitely be coming back! " (*Curated Review*)
" I recently invited a group of friends to enjoy dinner at El Pollo Loco, and we were all impressed! The chicken was grilled to perfection—smoky and tender—and paired wonderfully with their fresh sides. The atmosphere was lively, and the staff was eager to help us out with recommendations. The only downside was a bit of wait time due to the crowd, but it was definitely worth it for the food. Next time, I think I’ll order ahead. Overall, a delightful dining experience! " (*Curated Review*)
" This is definitely one of the best El Pollo Loco locations around! The food is always fresh, and their grilled chicken is to die for. I love the variety of sides they offer, especially the spicy beans. Every time I visit, the service is quick and efficient, even during busy hours. The only downside is that sometimes they run out of certain items, which can be a letdown. Still, great value for the price, and I always leave satisfied! " (*Curated Review*)
" After hearing about El Pollo Loco, I finally decided to stop in for dinner. Unfortunately, my experience was just mediocre. The chicken had a nice flavor, but the service was delayed. Also, the restaurant was a bit messy and crowded. While I might give it another chance in the future, I definitely think they can improve their service and cleanliness. " (*Curated Review*)
Archived Reviews (571)
" My experience at this El Pollo Loco was average. The food was decent, but I thought the chicken could have used more seasoning to bring out its full flavor. I also felt that the space felt a bit cramped when it was busy, and the service could be better as some staff members seemed overwhelmed. They are doing their best, but there's room for improvement. " (*Curated Review*)
" This location of El Pollo Loco consistently delivers delicious food every time I visit! The chicken tacos are a must-try and the sides are always fresh and tasty. While the service can sometimes be a bit slow, I find it is worth the wait. The atmosphere is casual and welcoming. I will continue to come back for the great flavors! " (*Curated Review*)
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