El Pollo Loco
Mexican Restaurant
$
4.1
(712)
El Pollo Loco is known for its flavorful fire-grilled chicken, which some reviewers praise as authentic and well-prepared. While many guests appreciate the affordability and generous portions, experiences with service vary, with some noting excellent staff interactions while others highlight inconsistency in service quality.
Restaurant website: Website
Phone number: (323) 937-7171
Address: 5001 Wilshire Blvd #101, Los Angeles, CA 90036, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" This El Pollo Loco has quickly become my go-to for quick and tasty meals! The grilled chicken is consistently juicy and well-seasoned. I've tried most of their sides, and the rice and beans are particularly good. The staff is friendly and always ensures my order is correct, making each visit a pleasant experience. I highly recommend the chicken bowl with extra salsa! It's the perfect quick meal after a long day at work. " (*Curated Review*)
" I love visiting this El Pollo Loco location! The flavors are always so satisfying, especially the grilled chicken. It’s nice to be able to customize my order, and the staff is always helpful in making sure I have what I need. The only downside is the wait time during the lunch rush, but I think the food quality makes it worth it. If you appreciate good food and friendly service, you’ve got to check this place out! " (*Curated Review*)
" I was quite disappointed with my last visit. While the chicken was decent and had a smoky flavor, the service was significantly lacking. It took ages for someone to take my order, and when my food finally arrived, it was not what I expected. The green sauce was missing, which is a bummer because it's my favorite! The atmosphere was just okay; it felt a bit chaotic inside. I usually like this place, but this experience left me frustrated. " (*Curated Review*)
" I used to love this place, but during my last visit, I found the food to be not as good as it once was. The chicken was very salty and overcooked. I also noticed the cleanliness of the tables was not up to par, which was disappointing. Despite the poor food quality, the staff were trying their best, keeping the service in check during a busy hour. I hope they can bring back what made them great! " (*Curated Review*)
" El Pollo Loco has become my go-to spot for a quick lunch. The chicken burrito was loaded with flavor and the portions are very generous. The staff was friendly and kept the line moving. I really appreciated how clean the restaurant was, which always makes for a pleasant dining experience. I’m looking forward to trying the new menu items next time. " (*Curated Review*)
Archived Reviews (571)
" My experience at this El Pollo Loco was average. The food was decent, but I thought the chicken could have used more seasoning to bring out its full flavor. I also felt that the space felt a bit cramped when it was busy, and the service could be better as some staff members seemed overwhelmed. They are doing their best, but there's room for improvement. " (*Curated Review*)
" This location of El Pollo Loco consistently delivers delicious food every time I visit! The chicken tacos are a must-try and the sides are always fresh and tasty. While the service can sometimes be a bit slow, I find it is worth the wait. The atmosphere is casual and welcoming. I will continue to come back for the great flavors! " (*Curated Review*)
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