Taco Bell

Fast Food Restaurant $ 3.8 (412)


Taco Bell is often criticized for its lack of authenticity, which seems to disappoint many customers seeking more traditional Mexican fare. While some patrons have enjoyed their meals and have praised the speed of service, recurring issues with incorrect orders and food quality can tarnish the overall experience.

Overall:

2.6

(341 reviews)

Authenticity:

1.9

Atmosphere:

3.6

Service:

2.7


Restaurant website: Website

Phone number: (804) 642-6622

Address: 2391 George Washington, Hayes, VA 23072, USA

Opening hours

Monday: 9:00 AM – 12:00 AM
Tuesday: 9:00 AM – 12:00 AM
Wednesday: 9:00 AM – 12:00 AM
Thursday: 9:00 AM – 12:00 AM
Friday: 9:00 AM – 1:00 AM
Saturday: 9:00 AM – 1:00 AM
Sunday: 9:00 AM – 12:00 AM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available

Offerings

  • Breakfast
  • Lunch
  • Dinner
  • Dessert
  • Coffee
  • Vegetarian Options Available

Amenities

  • Restroom Available

Good for

  • Good for Children
  • Good for Groups

Payment options

  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" My last visit to Taco Bell left me craving better flavors. The food was not made to order, and it was just disappointing for a late-night craving. I had some standard items like tacos and nachos, which did not hit the spot as they should. Very average overall experience, wouldn't recommend this over other fast-food options. " (*Curated Review*)

" I had an awful experience at this location last week. The wait was inexplicably long, and when I finally got my food, it was incorrect—and lukewarm at best. I ordered a simple Crunchwrap but received a soggy taco instead! Staff were apologetic but offered little to resolve the situation. Very disappointing! I won't be returning anytime soon. This Taco Bell needs to step up. " (*Curated Review*)

" I took my kids to Taco Bell, and while they enjoyed their meal, I was much less impressed. The tacos were missed with incorrect toppings and the potatoes for the nachos tasted old. I did appreciate the staff’s effort to rectify a mistake, but the food should not have come out that way in the first place. " (*Curated Review*)

" Wow, was I in for a mixed bag! On one hand, the food was quick and generally hot when it arrived, and my nachos were pretty good, but there was zero authenticity to the flavors. I was expecting classic Mexican flavors, but this felt like fast food, not the comfort food I love. The service at the counter was decent, but I noticed some workers weren't very attentive. It'd be great if they focused on improving the overall quality. " (*Curated Review*)

" My experiences here have been mixed! On one hand, service has generally been good, but on the other hand, the food quality has not been consistent. Sometimes my order is made correctly, but often I find an ingredient or two missing. Plus, I crave more robust flavors. They really should emphasize better quality control in the kitchen. " (*Curated Review*)

Archived Reviews (331)

" I went to Taco Bell for a late-night snack. While I got what I ordered, it was a little disappointing with the taste. I found the flavors to be bland and uninteresting. The staff seemed to have a rush mentality, but it fell flat on delivering authentic taste. There needs to be some focus on how they prepare the food. Trying, but they need to do better. " (*Curated Review*)

" A real letdown! I've loved Taco Bell for years, but lately, it seems like they're slipping. I ordered a beef burrito which was bland, even after adding extra sauce. The staff were nice enough, but it doesn't make up for the poor quality of the food. They used to get it right; I guess the fast food industry is struggling to keep up these days. " (*Curated Review*)

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