Juan's Mexican Cafe and Cantina

Mexican Restaurant $$ 4.3 (1185)


Juan's Mexican Cafe and Cantina has received mixed reviews regarding their authenticity and quality of service. While many customers appreciate the authentic flavors and vibrant atmosphere, some have noted inconsistencies in service. Overall, the restaurant aims to provide a genuine Mexican dining experience, but there are areas for improvement in both food quality and customer service.

Overall:

3.5

(960 reviews)

Authenticity:

4.1

Atmosphere:

4.1

Service:

3.2


Restaurant website: Website

Phone number: (804) 642-5401

Address: 2310 George Washington Memorial Hwy, Hayes, VA 23072, USA

Opening hours

Monday: 11:00 AM – 10:00 PM
Tuesday: 11:00 AM – 10:00 PM
Wednesday: 11:00 AM – 10:00 PM
Thursday: 11:00 AM – 10:00 PM
Friday: 11:00 AM – 10:30 PM
Saturday: 11:00 AM – 10:30 PM
Sunday: 11:00 AM – 9:30 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available
  • Reservable

Offerings

  • Breakfast
  • Brunch
  • Lunch
  • Dinner
  • Beer
  • Wine
  • Cocktails
  • Dessert
  • Coffee
  • Vegetarian Options Available

Amenities

  • Outdoor Seating
  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" So disappointing! I was excited to try Juan's after seeing their menu, but I left very underwhelmed. The beans were bland, and the rice had no seasoning at all. My husband had the chimichanga and said it tasted like a soggy wrap rather than the crunchy delight he expected. Service was a struggle, too; we waited ages to be acknowledged. I really wanted to love this place, but I can't recommend it based on my experience. " (*Curated Review*)

" I had the chance to visit Juan's for the first time last week! The vibrant colors and decor instantly transported me. I ordered the carne asada burrito, and oh my goodness, it was exceptional! Packed with juicy beef and perfectly spiced. It came with a side of fresh salsa, adding to its deliciousness. The server was attentive, and the environment was upbeat. Highly recommend this restaurant if you seek traditional and flavorful Mexican dishes! " (*Curated Review*)

" Absolutely loved dining at Juan's! The vibrant colors and decorations added to the festive feel. The menu offered a plethora of choices, and I ended up ordering the Chori Pollo, which packed a flavorful punch. The portion size was generous, and I found myself taking leftovers home. Service was quick, and the staff seemed genuinely happy to serve. This is definitely a place I will frequent in the future! " (*Curated Review*)

" I hate to say it, but my experience at Juan’s was far from great. The service was slow, almost like they forgot about us. When the food finally came, my burrito was smothered in a sauce that overpowered its flavor completely. My expectations were high, but I left feeling disappointed. Maybe I caught them on a bad night, but I’m not sure I’ll be going back anytime soon. " (*Curated Review*)

" I've frequented Juan's over the years, and while I used to rave about it, my recent experiences have left me disappointed. I ordered the enchiladas, hoping for the rich flavors I remembered, but they were dreadfully bland. Even my drink was a letdown; it tasted like cheap syrup instead of a well-balanced margarita. The service has fluctuated from friendly to indifferent, and it seems like they're constantly short-staffed. I may have to rethink my loyalty unless improvements are made. " (*Curated Review*)

Archived Reviews (950)

" Juan's is one of my family’s favorite places to dine. Each time we visit, we're treated to delicious food and attentive service. The portions are generous, and the flavors are amazing! The ambience captures the essence of a Mexican fiesta. I highly recommend their taco assortment; you won’t be disappointed! " (*Curated Review*)

" Juan's has become an instant favorite for us! The enchiladas are legit, bursting with authentic flavors that remind me of my travels in Mexico. The service was attentive, and I appreciated the staff checking in on us. The atmosphere was lively and cheerful. I truly believe they have something special here, and I can't wait to return to try out their other dishes! " (*Curated Review*)

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