Taco Bell

Fast Food Restaurant $ 3.4 (744)


Taco Bell has received numerous negative reviews regarding service and customer experience. While the chain is known for its fast food offerings, many customers express dissatisfaction with the quality and handling of orders, and there are frequent complaints about service issues. The food itself, as expected from a fast-food franchise, lacks authenticity, leading to an overall disappointing experience for many patrons.

Overall:

1.6

(607 reviews)

Authenticity:

2.0

Atmosphere:

1.6

Service:

1.8


Restaurant website: Website

Phone number: (573) 453-5277

Address: 344 S Service Rd W, Sullivan, MO 63080, USA

Opening hours

Monday: 8:00 AM – 3:00 AM
Tuesday: 8:00 AM – 3:00 AM
Wednesday: 8:00 AM – 3:00 AM
Thursday: 8:00 AM – 3:00 AM
Friday: 8:00 AM – 4:00 AM
Saturday: 8:00 AM – 4:00 AM
Sunday: 8:00 AM – 3:00 AM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available

Offerings

  • Breakfast
  • Lunch
  • Dinner
  • Dessert
  • Coffee
  • Vegetarian Options Available

Amenities

  • Outdoor Seating
  • Restroom Available

Good for

  • Good for Children
  • Good for Groups

Payment options

  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" I usually enjoy stopping by Taco Bell, but this location is a nightmare. The service is always slow, and the food is either wrong or poorly prepared. I've lost my appetite when I think about how rude the workers can be when I try to correct an order. I just wish things would change, but after my last visit, I'm hesitant to return any time soon. " (*Curated Review*)

" This Taco Bell is seriously lacking in quality. The lines are unbearable, and we waited over 30 minutes just to place an order. Once we finally received our food, it was cold and packaged poorly. I can't understand how they manage to mess up simple fast-food items with ease. It's disappointing to see a chain restaurant such as Taco Bell fail to provide what they're known for. " (*Curated Review*)

" I thought I could trust Taco Bell for a basic meal, but I was let down once again. The last few times I visited, my order was incomplete, and the service left a lot to be desired. One employee was joking with a coworker while I was waiting for my food, which made me feel unvalued as a customer. I really want to support this franchise, but I'll hesitate from now on. " (*Curated Review*)

" Taco Bell was always my go-to, but this location is making me reconsider. With long waits for food and poor service, it feels like I've been wasting my time. I ordered a couple of tacos and waited for over 20 minutes, only for them to be made incorrectly. The staff didn't seem to care, and it was overall just a frustrating experience that I won’t ignore moving forward. " (*Curated Review*)

" Taco Bell might offer quick service and affordable pricing, but this particular location missed the mark. I consistently find that the quality of food varies dramatically; it's like a gamble. And the service? Well, don't even get me started. It seems no one wants to be there, and they treat customers like a nuisance. Absolutely unacceptable! " (*Curated Review*)

Archived Reviews (597)

" I'm pretty disappointed with my last visit to Taco Bell. The timing is always an issue here. I lined up at the drive-thru for ages before getting a cold meal that didn't match my order. I tried to get their attention, but the staff ignored me. This is not the experience I expect from a Taco Bell, and I don't plan to return any time soon. " (*Curated Review*)

" I recently visited Taco Bell and was thoroughly disappointed. The drive-thru was packed, and we waited around 20 minutes just to place our order. Once we got our food, it was cold and missing several items! It's frustrating when they can't even get the simplest orders right. I love Taco Bell, but this location really needs to pull it together, or I might skip it next time. " (*Curated Review*)

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