Taco Bell

Fast Food Restaurant $ 3.4 (744)

Taco Bell has received numerous negative reviews regarding service and customer experience. While the chain is known for its fast food offerings, many customers express dissatisfaction with the quality and handling of orders, and there are frequent complaints about service issues. The food itself, as expected from a fast-food franchise, lacks authenticity, leading to an overall disappointing experience for many patrons.

Overall:

1.6

(607 reviews)

Authenticity:

2.0

Atmosphere:

1.6

Service:

1.8

Restaurant website: Website

Phone number: (573) 453-5277

Address: 344 S Service Rd W, Sullivan, MO 63080, USA

Opening hours

Monday: 8:00 AM – 3:00 AM
Tuesday: 8:00 AM – 3:00 AM
Wednesday: 8:00 AM – 3:00 AM
Thursday: 8:00 AM – 3:00 AM
Friday: 8:00 AM – 4:00 AM
Saturday: 8:00 AM – 4:00 AM
Sunday: 8:00 AM – 3:00 AM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available

Offerings

  • Breakfast
  • Lunch
  • Dinner
  • Dessert
  • Coffee
  • Vegetarian Options Available

Amenities

  • Outdoor Seating
  • Restroom Available

Good for

  • Good for Children
  • Good for Groups

Payment options

  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" There was a time I enjoyed stopping by Taco Bell for an easy meal. However, the service at this particular location has become exceptionally poor. Unsatisfied is an understatement. I ordered a couple of crunchy tacos, and they were so poorly made that they fell apart when I tried to eat them. The personnel seem overwhelmed and more focused on talking to each other rather than paying mind to the customers. Really disappointing. " (*Curated Review*)

6 months ago

" So, I made a late-night stop at Taco Bell because I was craving their tacos. But when I arrived, I was told the lobby was closed, and they only serve through the drive-thru. That's fine, but the line was long, and it took forever. When I finally got my order, I found bits of lettuce and tomato in my quesadilla, even though I asked for none. It's incredibly frustrating, especially late at night after driving for hours! They really need to work on their consistency. " (*Curated Review*)

7 months ago

" My family and I have been going to this Taco Bell for years, primarily because it's the closest one around, but lately, it's becoming unbearable. The service has been so rude, and the staff act like they couldn't care less about customers waiting in line. I often find myself regretting my decision to stop there when I leave with the wrong order or cold food. I think it's time I start exploring other options when I'm in the mood for fast food. " (*Curated Review*)

7 months ago

" My experience at Taco Bell was anything but great. The food came out lukewarm, and the staff seemed overwhelmed, leading to delays and mix-ups. It’s disappointing how some fast-food places can lose their standards of quality so quickly. I'm tired of leaving Taco Bell feeling dissatisfied and unfulfilled. " (*Curated Review*)

7 months ago

" I've encountered so many frustrating experiences at this Taco Bell. I keep going back because it's convenient, but the service is hit or miss. My last order was wrong, and when I asked to fix it, the staff seemed annoyed rather than helpful. I appreciate the fast-food style, but when the employees are rude and the food doesn't meet expectations, it ruins the experience. I hope they can improve their customer service in the future. " (*Curated Review*)

11 months ago

Archived Reviews (597)

" I'm pretty disappointed with my last visit to Taco Bell. The timing is always an issue here. I lined up at the drive-thru for ages before getting a cold meal that didn't match my order. I tried to get their attention, but the staff ignored me. This is not the experience I expect from a Taco Bell, and I don't plan to return any time soon. " (*Curated Review*)

11 months ago

" I recently visited Taco Bell and was thoroughly disappointed. The drive-thru was packed, and we waited around 20 minutes just to place our order. Once we got our food, it was cold and missing several items! It's frustrating when they can't even get the simplest orders right. I love Taco Bell, but this location really needs to pull it together, or I might skip it next time. " (*Curated Review*)

12 months ago
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