El Pollo Loco
Mexican Restaurant
$
4.1
(1037)
El Pollo Loco provides a vibrant dining experience centered around its flame-grilled chicken and a variety of Mexican-inspired dishes. Many customers appreciate the restaurant's authenticity, noting the flavorful preparation and use of traditional recipes that reflect genuine Mexican cuisine. However, there are mixed reviews regarding service consistency, with some diners highlighting occasional issues with order accuracy and staff attentiveness. Overall, the restaurant maintains a reputation for quality food that echoes home-cooked flavors.
Restaurant website: Website
Phone number: (775) 355-7488
Address: 591 E Prater Way, Sparks, NV 89431, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I had an enjoyable experience at El Pollo Loco recently. I loved their unique flavors, especially in the grilled chicken, but my guacamole was not fresh. It lacks the creamy taste. Even though the service was satisfactory, I feel they need to work on their sides presentation a bit. Would I return? Absolutely, just sticking to what I know is good. " (*Curated Review*)
" It's always a quick and reliable choice when I go to El Pollo Loco. The grilled chicken bowls are delicious and satisfying. It’s nice to have healthier options without sacrificing flavor. The staff could improve their efficiency; I’ve waited longer than expected for my order, especially during peak hours. That said, I would likely come back with my family. " (*Curated Review*)
" I went to El Pollo Loco with my coworkers for lunch one day. The chicken tacos I ordered were juicy and full of flavor. However, the service left much to be desired; it felt like a longer wait than necessary, even for the lunch rush. Once I finally sat down to eat, I enjoyed every bite, and I'm excited to come back again soon. " (*Curated Review*)
" I'm usually a big fan of El Pollo Loco, but the last time I ordered, the food was a bit underwhelming. I tried their birria tacos and found them lacking in flavor; it felt more like a bad imitation rather than the authentic experience I've come to expect. The service staff was friendly, which is a plus, but I'd like to see them step up when it comes to food preparation. I’ll stick to the grilled chicken next time. " (*Curated Review*)
" Incredible flavors at El Pollo Loco! I can find nothing like the chicken and its marination anywhere else. I frequently come here for my family’s lunch runs because it's tasty and generally healthy choices. I highly recommend the pollo bowls loaded with vegetables. The service is spot on, but they tend to run out of salsa during peak lunch hours! " (*Curated Review*)
Archived Reviews (831)
" Unfortunately, my last experience was disappointing. The chicken I received was overcooked and dry, leaving a poor impression. They were busy, and I understand that sometimes things can go awry. I think they should focus on quality control during peak times. On a positive note, the drive-thru service was efficient! I might give it another chance but will stick to the classics next time. " (*Curated Review*)
" I don't know if I caught them on an off day, but my recent experience here wasn't as expected. The chicken was a bit overcooked, and I found it dry. On a brighter note, the staff was friendly and the restaurant had a vibrant feel. I hope they work out the kinks because I enjoy the concept of fast food with real flavors. " (*Curated Review*)
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