El Pollo Loco
Mexican Restaurant
$
4.1
(1037)
El Pollo Loco provides a vibrant dining experience centered around its flame-grilled chicken and a variety of Mexican-inspired dishes. Many customers appreciate the restaurant's authenticity, noting the flavorful preparation and use of traditional recipes that reflect genuine Mexican cuisine. However, there are mixed reviews regarding service consistency, with some diners highlighting occasional issues with order accuracy and staff attentiveness. Overall, the restaurant maintains a reputation for quality food that echoes home-cooked flavors.
Restaurant website: Website
Phone number: (775) 355-7488
Address: 591 E Prater Way, Sparks, NV 89431, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Every time I visit an El Pollo Loco, I leave satisfied. Today I tried their pollo bowl. The chicken was perfectly grilled and the toppings were fresh and generously portioned! The only downside was a bit of a mess at the service counter as they were busy. But the taste made up for it. I also enjoyed their fruit agua fresca. I must say, it’s one of the best places for affordable and delicious fast food. " (*Curated Review*)
" I love eating at El Pollo Loco! Their grilled chicken is consistently satisfying and flavorful. I appreciate their consistent quality and large portions for the price, making it an excellent value for a quick meal. The only thing I noticed is that sometimes it gets busy during lunch, and I have to wait a bit longer for my food, but the taste always makes it worth the wait. I would recommend this place to anyone! " (*Curated Review*)
" I went to El Pollo Loco expecting great food but found myself quite disappointed. The portions were smaller than expected and the chicken was bland. However, I must say the service was friendly right until the end, and they were polite. I think they just need to pay more attention to their food. With the rich culinary tradition of grilled chicken, they should step up their game in seasoning. " (*Curated Review*)
" In my opinion, El Pollo Loco has maintained a strong reputation for quality food over the years. When I first tasted their chicken bowls, I was impressed with the depth of flavor. For those who love a little spice, their salsas are also wonderful. The only downside I've experienced is the length of time my orders have sometimes taken during busy hours. But honestly, the taste almost always outweighs the wait. Worth every penny! " (*Curated Review*)
" This location has been hit or miss lately. Last time I checked, the chicken was on point but the sides seemed a bit off. My black beans came a little cold, but the staff was quick to replace them. What really got me, though, was the atmosphere. It was a busy Saturday afternoon and the place needed some cleaning up. I love the food, but that experience left me wanting more consistency. " (*Curated Review*)
Archived Reviews (831)
" Unfortunately, my last experience was disappointing. The chicken I received was overcooked and dry, leaving a poor impression. They were busy, and I understand that sometimes things can go awry. I think they should focus on quality control during peak times. On a positive note, the drive-thru service was efficient! I might give it another chance but will stick to the classics next time. " (*Curated Review*)
" I don't know if I caught them on an off day, but my recent experience here wasn't as expected. The chicken was a bit overcooked, and I found it dry. On a brighter note, the staff was friendly and the restaurant had a vibrant feel. I hope they work out the kinks because I enjoy the concept of fast food with real flavors. " (*Curated Review*)
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