Los Portales Mexican Restaurant

Mexican Restaurant $$ 4.5 (1321)


Los Portales Mexican Restaurant is widely appreciated for its vibrant atmosphere and authentic Mexican cuisine. While many diners commend the quality and flavorful dishes that reflect traditional Mexican flavors, a handful of reviews note some inconsistencies in service. Overall, patrons enjoy generous portions and a pleasant dining experience.

Overall:

4.4

(1068 reviews)

Authenticity:

4.1

Atmosphere:

4.6

Service:

4.0


Restaurant website: Website

Phone number: (731) 661-9041

Address: 1461 Union University Dr, Jackson, TN 38305, USA

Opening hours

Monday: 11:00 AM – 9:00 PM
Tuesday: 11:00 AM – 9:00 PM
Wednesday: 11:00 AM – 9:00 PM
Thursday: 11:00 AM – 9:00 PM
Friday: 11:00 AM – 10:00 PM
Saturday: 11:00 AM – 10:00 PM
Sunday: 11:00 AM – 9:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available

Offerings

  • Lunch
  • Dinner
  • Beer
  • Wine
  • Cocktails
  • Dessert
  • Coffee
  • Vegetarian Options Available

Amenities

  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" I had an incredible experience at Los Portales! The fajitas were sizzling hot and bursting with flavor. The vibrant decor made for a lovely setting, and the service was prompt, which I really appreciated. It's clear they take pride in maintaining an authentic Mexican feel, and I can't wait to go back for more. " (*Curated Review*)

" I was disappointed with my meal at Los Portales. The steak I ordered lacked seasoning and was served lukewarm. I also wish the setting was more intimate. The decor is vibrant, but the noise level made it difficult to enjoy the company I was with. It was average at best, and I don't think I'll return anytime soon unless there are significant changes. " (*Curated Review*)

" My experience was a mixed bag. The ambiance at Los Portales is undeniably charming, showcasing Mexican culture beautifully. However, I found the food lacking in authenticity. The salsa was too mild for my taste, and my tacos were just okay. Service was decent, but not particularly noteworthy. Overall, I think there are better options in town if you're seeking something authentic. " (*Curated Review*)

" Honestly, I was expecting more from Los Portales after hearing so much about it. While the decor is nice, the food didn't impress me much. The mole was too sweet for my liking, and the portions could have been bigger for what they charge. Service was decent, but it seemed the staff could be more knowledgeable. I may give it another try, but I was left underwhelmed this time. " (*Curated Review*)

" If you're looking for great Mexican food, look no further than Los Portales! The atmosphere is festive and welcoming, and the decor is stunningly authentic. I tried their enchiladas with mole sauce, and it was exquisite. However, I wished the portion was a bit larger. Service was friendly, but the meal took longer than expected to come out. Overall, a solid dining experience! " (*Curated Review*)

Archived Reviews (1058)

" Every time I visit Los Portales, I'm amazed by how beautiful it is inside. The decor really captures the essence of Mexican culture. I ordered the fajita platter, and it did not disappoint! The food was fresh, and the flavors were incredible. The service was quick and friendly. This place is always a winner for me! " (*Curated Review*)

" So glad we decided to try Los Portales! The vibrant colors and decor instantly brighten the mood. I had the shrimp tacos, and they were incredibly tasty. However, I found the service a bit slow. The waiter was kind but seemed overwhelmed. It certainly detracted from the overall experience, but the food made up for it. " (*Curated Review*)

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