Chipotle Mexican Grill
Mexican Restaurant
$
2.7
(283)
Chipotle Mexican Grill in North Branch struggles with providing a consistent dining experience. Customers have noted issues with portion sizes and food freshness, which detracts from its authenticity. While the food is perceived to be on par with Chipotle's usual standards, the overall service quality and cleanliness leave much to be desired, leading to disappointment among regular patrons.
Restaurant website: Website
Phone number: (651) 243-3824
Address: 5330 St Croix Trail, North Branch, MN 55056, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Wow! I really enjoyed my visit here! The burrito bowl I ordered was filled with abundant meat and toppings. Everything tasted incredibly fresh, and the portion was more than generous. The staff were friendly, and the cleanliness made me feel comfortable dining in. I have to say it's refreshing to find a Chipotle that doesn't skimp on ingredients. I’d come back any day! " (*Curated Review*)
" I did a mobile order for pickup, and while it was ready on time, the contents were subpar. My bowl lacked any eye-appeal, and the rice was dry, making everything feel bland. The lettuce looked wilted, and I ended up tossing most of it. Thank goodness for the flavors of the salsas, but I was disappointed that they didn’t replace the ingredients after I commented on it. I’ll think twice before using this location again. " (*Curated Review*)
" My experience was a mixed one. I enjoyed the concept of customizing my bowl, but I wasn’t impressed with how the food tasted. It was edible but lacked that distinct Chipotle flavor I was hoping for. Additionally, my portions were what I would consider skimped. For what I paid, I expected better. The atmosphere was decent, with a clean and comfortable dining area. I might drop by again just for convenience. " (*Curated Review*)
" Unfortunately, my last visit did not meet my expectations at all. I ordered online hoping for a quick and seamless experience, but it was far from that. My order was incorrect, which added to the lengthy wait I had at the pick-up station. The staff did apologize, but the way they resolved it didn’t leave me impressed. I'm hoping they can get their system together, as I do enjoy Chipotle, but this was disappointing. " (*Curated Review*)
" I don't understand the hype surrounding this location. When I walked in, a feeling of neglect hit me. Messy tables combined with food prep areas that looked less than sanitary put me off immediately. I decided to order a simple beef burrito but was met with stingy portions. My burrito had less beef than I would have put on it. I tried to raise my concern with the staff and got met with indifference. " (*Curated Review*)
Archived Reviews (228)
" This location typically delivers a solid meal, but my last visit fell somewhat short. I ordered chicken tacos but was dismayed at the size—the portions felt skimpy, and the toppings were half-heartedly applied. The staff was friendly enough, but they seemed overwhelmed. I really hope they can smooth things out here as I enjoy Chipotle, but I need to feel valued as a customer. " (*Curated Review*)
" I finally decided to stop in after hearing so many rants about this location. My experience was a mixed bag. While the flavors were pretty good, I found the portions to be quite lacking. I ordered a chicken burrito, and it was tiny! The service was surprisingly quick, but honestly, I don't mind waiting a bit more if it means getting a hearty meal. The cleanliness, though, was commendable—nothing felt off about that. I might give it another shot, but I am cautious. " (*Curated Review*)
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