Chipotle Mexican Grill
Mexican Restaurant
$
2.7
(283)
Chipotle Mexican Grill in North Branch struggles with providing a consistent dining experience. Customers have noted issues with portion sizes and food freshness, which detracts from its authenticity. While the food is perceived to be on par with Chipotle's usual standards, the overall service quality and cleanliness leave much to be desired, leading to disappointment among regular patrons.
Restaurant website: Website
Phone number: (651) 243-3824
Address: 5330 St Croix Trail, North Branch, MN 55056, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Terrible experience. I walked into what I assume was a newly opened location and felt welcomed, but the food was not good. I ordered a chicken burrito, but it was dry and lacked toppings. I kept wondering if they even knew the proper ratio to create a great burrito. For the prices they charge, I expect more, especially from Chipotle. I probably won’t be coming back any time soon, which is unfortunate. " (*Curated Review*)
" After my last visit, I don't think I'll be back to this Chipotle. The food was good, but the experience was ruined by disorganization. I ordered a burrito bowl to go, and when I got home, discovered it had barely any meat or beans. The register staff seemed overwhelmed by the orders and missed the details on mine. I've enjoyed good meals here in the past, but this visit has really left a sour taste in my mouth. " (*Curated Review*)
" I've been a frequent visitor to Chipotle, and my visits to this particular location have been quite disappointing. Most recently, my bowl was practically empty, and despite asking for added ingredients, the staff seemed to skimp on that request without any explanation. I feel like this branch needs better training for their employees and a deeper commitment to quality. At this point, I’m just left feeling frustrated. " (*Curated Review*)
" We've been to this Chipotle a few times now, and unfortunately, we've faced quite a few disappointments. The last visit was the last straw. My burrito came hardly filled, and when I mentioned it to the staff, they just shrugged it off. The meat portion was stingy, and the guacamole was browning, which was very unappealing. The staff seemed overwhelmed and were not attentive, which made the visit even more frustrating. I won't be back for a long while unless I hear improvements. " (*Curated Review*)
" Wow, what a mess! I walked into this Chipotle expecting to enjoy my meal, but instead, I faced delays, a dirty lobby, and inconsistent staff who seemed annoyed to be there. I ordered a sofritas burrito that came lacking in flavor, and the holding area for the ingredients appeared dirty and unkempt. I'm hesitant to return anytime soon based on this disappointing experience. " (*Curated Review*)
Archived Reviews (228)
" This location typically delivers a solid meal, but my last visit fell somewhat short. I ordered chicken tacos but was dismayed at the size—the portions felt skimpy, and the toppings were half-heartedly applied. The staff was friendly enough, but they seemed overwhelmed. I really hope they can smooth things out here as I enjoy Chipotle, but I need to feel valued as a customer. " (*Curated Review*)
" I finally decided to stop in after hearing so many rants about this location. My experience was a mixed bag. While the flavors were pretty good, I found the portions to be quite lacking. I ordered a chicken burrito, and it was tiny! The service was surprisingly quick, but honestly, I don't mind waiting a bit more if it means getting a hearty meal. The cleanliness, though, was commendable—nothing felt off about that. I might give it another shot, but I am cautious. " (*Curated Review*)
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