El Pollo Loco

Mexican Restaurant $ 4.3 (1070)


El Pollo Loco is known for its flavorful chicken and salsas, which many consider authentic representations of Mexican cuisine. With generally positive reviews for its food quality and service, customers appreciate the fresh ingredients and traditional flavors, although some have noted inconsistencies regarding portion sizes and service speed.

Overall:

4.5

(868 reviews)

Authenticity:

4.1

Atmosphere:

4.1

Service:

4.0


Restaurant website: Website

Phone number: (562) 864-4060

Address: 11473 Rosecrans Ave, Norwalk, CA 90650, USA

Opening hours

Monday: 10:00 AM – 10:00 PM
Tuesday: 10:00 AM – 10:00 PM
Wednesday: 10:00 AM – 10:00 PM
Thursday: 10:00 AM – 10:00 PM
Friday: 10:00 AM – 10:00 PM
Saturday: 10:00 AM – 10:00 PM
Sunday: 10:00 AM – 10:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available
  • Curbside Pickup Available

Offerings

  • Lunch
  • Dinner
  • Dessert
  • Vegetarian Options Available

Amenities

  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" El Pollo Loco has become a staple for me. I love the grilled chicken and their homemade salsa is the cherry on top! I brought my whole family during our last visit and ordered the family meal—everyone enjoyed their food. The only hiccup was we had to wait a bit longer for our order due to a large crowd. Good food, but they might need more staff during peak hours. " (*Curated Review*)

" I usually enjoy dining here, but last week I had a less than ideal experience. While the food was decent, the chicken I received was overcooked and dry. I mentioned this to the staff, but they didn't seem to care much about my feedback. The atmosphere was nice, and I really like their tamales when they are fresh. I’ll still give them another chance because they usually do well. " (*Curated Review*)

" It's always a go-to place for a quick meal! Their tacos never disappoint, they are always loaded with chicken and toppings. The salsa is fresh, and I enjoy the green sauce which has the perfect kick. Last week I went with some friends, and we had a great time. The only downside was a bit of a wait for our food, but overall it was worth it. A solid option for fast casual dining! " (*Curated Review*)

" After hearing great things about El Pollo Loco, I decided to stop by for dinner. The wait was longer than expected, but when I got my order, the food was fresh and delicious! The double chicken tostada was definitely the highlight, but I felt they could use more avocado on the dish. As for the restaurant, it was clean and well-organized. I’ll be back! " (*Curated Review*)

" I’m a big fan of El Pollo Loco, but the last couple of times I've been disappointed with the service. My last visit took ages because they seemed short-staffed, and I had to wait nearly 20 minutes just to place my order. Food was delicious once I got it, but the experience could have been smoother. I hope they can work on the service aspect! " (*Curated Review*)

Archived Reviews (858)

" El Pollo Loco has always been a favorite of mine. The chicken is incredibly tasty, especially when dipped in their spicy sauces. And I must say, their macaroni and cheese is surprisingly good! The last visit, though, the cashier was a bit rude, which put a damper on my experience. Despite that, the food was still excellent. I’ll continue to visit for the delicious chicken! " (*Curated Review*)

" Got takeout from El Pollo Loco last night, and it was a hit with the entire family. The chicken was flavorful, and the sides complemented the meal perfectly. I ordered a family pack, and the portions were enough to feed us all. However, the staff at the counter seemed overwhelmed and disorganized which made the pickup a bit frustrating. Overall, I would recommend it for the food but hope for better service in the future. " (*Curated Review*)

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