El Pollo Loco
Mexican Restaurant
$
4.3
(1070)
El Pollo Loco is known for its flavorful chicken and salsas, which many consider authentic representations of Mexican cuisine. With generally positive reviews for its food quality and service, customers appreciate the fresh ingredients and traditional flavors, although some have noted inconsistencies regarding portion sizes and service speed.
Restaurant website: Website
Phone number: (562) 864-4060
Address: 11473 Rosecrans Ave, Norwalk, CA 90650, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I came to El Pollo Loco for lunch and was blown away by the customer service! The staff was cheerful and attentive. I ordered the tortilla soup and a chicken salad. The soup was warm and packed with flavor, while the salad was fresh with perfectly grilled chicken. I left feeling satisfied and will definitely return for more delicious meals soon! " (*Curated Review*)
" Unfortunately, my last visit was disappointing. I ordered a salad and was given something entirely different. Not only that, but the quality of the chicken was lacking. The service was also subpar, as the staff didn't seem to care much about resolving my issues. I hope that things get better, as I've had positive experiences in the past. " (*Curated Review*)
" Just had dinner at El Pollo Loco, and I was pleasantly surprised! The food was hot and tasted freshly made. I ordered the burrito and it was packed with flavor. I especially loved the rich cilantro sauce they have; it added a great kick to my meal. Service was a bit slow, but the staff was polite. The atmosphere was bright and inviting, making it a good spot for a casual meal. I would definitely return to try more menu items soon. " (*Curated Review*)
" While I love the concept of El Pollo Loco, my last visit was a mix of highs and lows. The staff was friendly, but I noticed they were overwhelmed during lunchtime. My order of chicken tacos took longer than expected. When I finally got my food, it was delicious and fresh, but I felt the serving sizes were on the smaller side, especially for the price. The table was also not very clean, which I found off-putting. I hope they can improve in these areas. " (*Curated Review*)
" My experience with El Pollo Loco was pretty good, but the last time I went, the food was a bit on the cold side. I ordered the chicken bowl and expected it to be hot, but it just did not hit the spot. It also took a while to get my food despite the restaurant not being too crowded. I really love their food, and I'm hoping for a better outcome next visit! " (*Curated Review*)
Archived Reviews (858)
" El Pollo Loco has always been a favorite of mine. The chicken is incredibly tasty, especially when dipped in their spicy sauces. And I must say, their macaroni and cheese is surprisingly good! The last visit, though, the cashier was a bit rude, which put a damper on my experience. Despite that, the food was still excellent. I’ll continue to visit for the delicious chicken! " (*Curated Review*)
" Got takeout from El Pollo Loco last night, and it was a hit with the entire family. The chicken was flavorful, and the sides complemented the meal perfectly. I ordered a family pack, and the portions were enough to feed us all. However, the staff at the counter seemed overwhelmed and disorganized which made the pickup a bit frustrating. Overall, I would recommend it for the food but hope for better service in the future. " (*Curated Review*)
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