El Pollo Loco

Mexican Restaurant $ 4.1 (1423)


El Pollo Loco is celebrated for its flavorful, fire-grilled chicken and vibrant ambiance. While the authenticity of its offerings is generally appreciated, some customers have noted inconsistencies in food quality and service that could benefit from improvements. Overall, patrons enjoy the experience and often express a desire to return.

Overall:

4.5

(1150 reviews)

Authenticity:

4.3

Atmosphere:

4.2

Service:

4.5


Restaurant website: Website

Phone number: (661) 285-0402

Address: 38007 47th St E, Palmdale, CA 93552, USA

Opening hours

Monday: 9:30 AM – 11:00 PM
Tuesday: 9:30 AM – 11:00 PM
Wednesday: 9:30 AM – 11:00 PM
Thursday: 9:30 AM – 11:00 PM
Friday: 9:30 AM – 11:00 PM
Saturday: 9:30 AM – 11:00 PM
Sunday: 9:30 AM – 11:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available
  • Curbside Pickup Available

Offerings

  • Lunch
  • Dinner
  • Dessert
  • Vegetarian Options Available

Amenities

  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" This place has become my go-to for lunch breaks! The fire-grilled chicken is always top quality, moist and flavorful. The staff are friendly and accommodating, even during rush hours. I appreciate the consistent quality of the food; it reassures me that I'm always going to get a great meal. I also like how the dining area is almost always clean, which makes it comfortable to eat in. My favorites are the chicken bowls with extra salsa. I recommend this location to everyone who loves excellent fast casual food. " (*Curated Review*)

" I recently tried El Pollo Loco for the first time, and it certainly met my expectations! The fire-grilled chicken was delicious, and the seasoning was just right. However, I faced a minor issue with my order taking a little longer than expected, which was slightly frustrating. The dining area was bright and clean, creating a pleasant dining atmosphere. Additionally, I appreciated how fresh the ingredients tasted. Overall, I would rate my experience positively, and I'm looking forward to visiting again to explore more menu options! " (*Curated Review*)

" I ordered from El Pollo Loco last week and was amazed by how fresh everything tasted! The chicken was grilled to perfection, with a nice char on the outside. I am pretty picky about my food, and I must say that I was impressed! The employees were courteous and worked quickly to get my order ready. I really appreciated how well-organized the staff was; it shows they care about customer satisfaction. I plan to return and even try their desserts next time! " (*Curated Review*)

" Great food, great service! El Pollo Loco nails it with their grilled chicken. The atmosphere can get a bit busy, especially during lunchtime, but the staff is so good at keeping orders moving. I really enjoy the chicken bowls they offer, as they are filling and taste fresh. I find it an excellent option for a quick meal while being healthy, making it perfect for lunch breaks or a quick dinner during the week! " (*Curated Review*)

" El Pollo Loco consistently delivers the best experience! Whenever I want a quick meal, I always think of their grilled chicken. The taste is so distinct; you know you're eating something fresh and well made. Their salads are also a treat, especially when paired with their cilantro dressing. The staff is always upbeat and ready to help. I can't speak highly enough about this place, and I recommend it to everyone looking for great food and service. Keep up the fantastic work! " (*Curated Review*)

Archived Reviews (1140)

" I came to El Pollo Loco after hearing great reviews from friends. My experience was quite positive! The chicken was exceptional; it was juicy and had a nice fire-grilled flavor. I did, however, think the portion sizes have shrunk a little over the years. The service was efficient, and my food came out quickly. The seating area was presentable and clean, which is always a plus. I will definitely be returning to try other items on the menu, especially their salads, as I’ve heard good things about them too. " (*Curated Review*)

" Had a not-so-great experience with my last visit at El Pollo Loco. Although the chicken flavor was good, I found the rice to be undercooked, which really disappointed me. The ambiance was a bit chaotic, and I had to wait longer than expected to get my food. I was looking forward to the chicken quesadilla, but it didn’t live up to the hype. I may give it another shot because I know some people love this place, but my last meal wasn’t the best. " (*Curated Review*)

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