El Pollo Loco
Mexican Restaurant
$
4.1
(1423)
El Pollo Loco is celebrated for its flavorful, fire-grilled chicken and vibrant ambiance. While the authenticity of its offerings is generally appreciated, some customers have noted inconsistencies in food quality and service that could benefit from improvements. Overall, patrons enjoy the experience and often express a desire to return.
Restaurant website: Website
Phone number: (661) 285-0402
Address: 38007 47th St E, Palmdale, CA 93552, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" As someone who frequently visits El Pollo Loco, I can confidently say that it has become my favorite quick dining destination! They offer an array of options that accommodate various tastes, whether you are in the mood for something spicy or something lighter like a salad. The fire-grilled chicken is always consistently good, and I love how well-seasoned everything is. Plus, the freshness of the ingredients really shines through. The customer service here is second to none; I have often had pleasant encounters with the staff. It's hard not to feel happy eating there! The atmosphere is also vibrant and makes for a delightful dining experience. " (*Curated Review*)
" I enjoyed my visit to El Pollo Loco! The grilled chicken was delicious and had that nice smoky flavor. The place was neat and featured a nice atmosphere for families. The service was quick, but I will say it could be a bit more attentive. One small issue I had was regarding the spicy salsa I asked for, which wasn't included in my order. But overall, my meal was delightful, and I will certainly return to explore more of the menu! " (*Curated Review*)
" If you ever need to grab a bite on the go, El Pollo Loco is where it’s at! Their fire-grilled chicken is top-notch, and the burritos are hearty! I usually order online and usually have a pleasant experience with the pick-up process. The staff is helpful, and I often see them keeping the dining area clean and tidy. However, it gets a bit crowded at lunchtime, so I prefer to go a bit earlier to beat the rush. Overall, a great place for a quick meal! " (*Curated Review*)
" El Pollo Loco is truly a gem! Each time I've visited, the quality of the food has been consistently impressive. The fire-grilled chicken has always been juicy and flavorful. It really feels like authentic Mexican cuisine adapted for quick service! The staff is always friendly, which makes the experience even better. One of my favorite items on the menu is their chicken salad topped with cilantro dressing; it’s refreshing and really hits the spot! I highly recommend trying their churros for dessert; they are delicious and a perfect end to any meal. However, just a heads up, I hope they keep their dining area cool as sometimes it can get a bit warm inside. Overall, this location is fantastic! " (*Curated Review*)
" Went to El Pollo Loco recently and was quite impressed! The fire-grilled chicken is definitely the highlight, and the flavors were on point. The staff was friendly, which made the dining experience even better. My only complaint would be the wait time during peak hours; it can get busy. The atmosphere is casual and welcoming, which I appreciate. Overall, it's a solid spot for a quick, delicious meal, and I plan on coming back! " (*Curated Review*)
Archived Reviews (1140)
" I came to El Pollo Loco after hearing great reviews from friends. My experience was quite positive! The chicken was exceptional; it was juicy and had a nice fire-grilled flavor. I did, however, think the portion sizes have shrunk a little over the years. The service was efficient, and my food came out quickly. The seating area was presentable and clean, which is always a plus. I will definitely be returning to try other items on the menu, especially their salads, as I’ve heard good things about them too. " (*Curated Review*)
" Had a not-so-great experience with my last visit at El Pollo Loco. Although the chicken flavor was good, I found the rice to be undercooked, which really disappointed me. The ambiance was a bit chaotic, and I had to wait longer than expected to get my food. I was looking forward to the chicken quesadilla, but it didn’t live up to the hype. I may give it another shot because I know some people love this place, but my last meal wasn’t the best. " (*Curated Review*)
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