Chipotle Mexican Grill
Mexican Restaurant
$
3.6
(1271)
Chipotle Mexican Grill offers a variety of Mexican-inspired dishes. Some customers have expressed disappointment in the food's flavor and freshness, while others appreciate the authenticity of the cuisine. Service consistency seems to be a recurring issue, along with the cleanliness of the environment. Overall, the restaurant has room for improvement in several areas while maintaining a focus on authenticity.
Restaurant website: Website
Phone number: (240) 765-6553
Address: 9141 Alaking Ct, Capitol Heights, MD 20743, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I’m a big fan of Chipotle, but this location really let me down. I ordered a chicken burrito and they were stingy with the meat. For the price, I expected a lot more substance. Not to mention, the rice was undercooked and hard. The only bright spot was the salsa, which had a nice kick to it. However, the overall experience was tarnished by the slow service and lack of attentiveness from the staff. I’ll be trying a different location next time. " (*Curated Review*)
" I have repeatedly visited this location and, while I often enjoy their food, my last experience was not so great. The burrito I received was cold, and it didn’t have enough flavor compared to what I remember Chipotle to be like. The workers seemed unmotivated and it was a bit chaotic inside. I'm hoping they'll improve. Chipotle is known for quality, and we expect nothing less. " (*Curated Review*)
" Sometimes you get what you pay for, and for this Chipotle location, I found the value lacking. I ordered a burrito which was surprisingly small for the price. The taste was fine, though nothing extraordinary. Moreover, service was prompt, but felt rushed. It has potential, but I expect better substance in both flavor and portion sizes. " (*Curated Review*)
" This location is hit or miss! On my last visit, the food was absolutely delicious; the chicken was perfectly seasoned. The only downside was the wait time, as I had to wait almost 20 minutes during lunch rush. But once I got my burrito, it was filled to the brim and had that authentic Mexican flavor that I love from Chipotle. I’d recommend going during off-peak hours if you want to avoid the long lines. " (*Curated Review*)
" I had one of the worst experiences ever at this Chipotle location the other day. I waited in line for almost 15 minutes just to place my order, and when I finally got my food, it was cold! The burrito was nearly falling apart and had barely any ingredients. I found the staff to be rather dismissive and uninterested. I understand it gets busy during lunch, but they really need to step up their game. It was disappointing because I used to love coming here. " (*Curated Review*)
Archived Reviews (1018)
" I’ve been to Chipotle a lot, but I can honestly say this location is not up to par with standard Chipotle quality. The burrito I had was tiny, and they skimped on ingredients. I understand they’re just a fast-casual chain, but I’ve had better service at other locations. The atmosphere also felt unwelcoming. It looks like it could use a thorough cleaning. I don’t think I’ll be coming back here anytime soon. " (*Curated Review*)
" The overall experience at this Chipotle was decent, but there’s still a lot of room for improvement. I found the food to be fresh and fairly authentic to Mexican flavors. The staff was efficient, but they didn’t really engage with customers. The atmosphere was a bit chaotic, with several orders being mixed up. I enjoyed the steak bowl, but I've had better servings in portions at other locations. If they could work on their customer service, I think it would greatly enhance the dining experience. " (*Curated Review*)
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