Chipotle Mexican Grill
Mexican Restaurant
$
3.6
(1271)
Chipotle Mexican Grill offers a variety of Mexican-inspired dishes. Some customers have expressed disappointment in the food's flavor and freshness, while others appreciate the authenticity of the cuisine. Service consistency seems to be a recurring issue, along with the cleanliness of the environment. Overall, the restaurant has room for improvement in several areas while maintaining a focus on authenticity.
Restaurant website: Website
Phone number: (240) 765-6553
Address: 9141 Alaking Ct, Capitol Heights, MD 20743, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" This Chipotle has shown a lot of ups and downs over the last couple of months. The food is generally fresh, but my last visit was disappointing as the beans were undercooked, making the meal hard to enjoy. I did see some staff trying their best under pressure, but it seemed like they were short-staffed. My burrito was decent but not as good as I’ve had at other locations. They really need to work on teamwork and efficiency. " (*Curated Review*)
" Chipotle is usually my go-to when I’m in the mood for a burrito. The flavors are generally good, and I appreciate the fresh ingredients. However, my last visit struck me as inconsistent. The guacamole was bland compared to previous visits, and the staff seemed overwhelmed. I still enjoyed my meal, but it didn’t live up to the standard I had learned to expect. If they can focus on maintaining better quality control, that would improve my experience drastically. " (*Curated Review*)
" Every time I visit this Chipotle, I often find myself either loving the food or feeling let down. My latest trip was decent – the steak was flavorful but the rice was off. It had an odd texture and could use more seasoning as well. Service was efficient, although slightly rushed. The cleanliness could really use some improvement since there were some dirty tables. All in all, I think they should maintain better quality. " (*Curated Review*)
" My last visit to this Chipotle was surprisingly choppy. The food was a hit-or-miss. My chicken burrito was juicy and flavorful, but several of my family members were disappointed with their meals, which weren’t up to the usual chipotle standards. The line was ridiculously long, and the place was messy. I feel like they could benefit from better management to ensure the food quality remains the same across the board. " (*Curated Review*)
" I came here with my family last weekend, and we were all excited about enjoying a nice meal together. Although it was busy, we didn't mind the wait. However, my kids were disappointed that they ran out of their favorite ingredients. The service was friendly, but they seemed unprepared for the weekend rush. The food we had was satisfactory but lacked that authentic touch that we've had at other locations. It’s a shame, because we had high expectations. " (*Curated Review*)
Archived Reviews (1018)
" I’ve been to Chipotle a lot, but I can honestly say this location is not up to par with standard Chipotle quality. The burrito I had was tiny, and they skimped on ingredients. I understand they’re just a fast-casual chain, but I’ve had better service at other locations. The atmosphere also felt unwelcoming. It looks like it could use a thorough cleaning. I don’t think I’ll be coming back here anytime soon. " (*Curated Review*)
" The overall experience at this Chipotle was decent, but there’s still a lot of room for improvement. I found the food to be fresh and fairly authentic to Mexican flavors. The staff was efficient, but they didn’t really engage with customers. The atmosphere was a bit chaotic, with several orders being mixed up. I enjoyed the steak bowl, but I've had better servings in portions at other locations. If they could work on their customer service, I think it would greatly enhance the dining experience. " (*Curated Review*)
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