Taco Bell
Fast Food Restaurant
$
3.5
(202)
The restaurant is a popular fast-food chain offering Mexican-inspired cuisine, but it struggles with authenticity and customer service. Many customers report frequent order inaccuracies and inconsistencies in food quality, contributing to a less than satisfactory dining experience.
Restaurant website: Website
Phone number: (828) 722-1025
Address: 202 W Mills St, Columbus, NC 28722, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" This Taco Bell location has seen better days. I tried ordering a Crunchwrap Supreme, but when I got it, the tortilla was burnt and barely wrapped. My friend ordered tacos, and they were completely wrong. They gave her chicken instead of the steak she requested. Even the sauces were missing! We decided to just eat what we had in front of us, but the experience left a lot to be desired. The staff looked overwhelmed, and I can understand why with the order mess-ups. I really wanted this to be a good experience since I love Taco Bell’s menu. However, I left feeling more frustrated than full. I can't say I will be back anytime soon. Plenty of other places to enjoy good fast food. " (*Curated Review*)
" Been going to this Taco Bell for years, and I have to say it’s gone downhill lately. The food quality has dropped, and service has become slow and careless. My last visit, I got a burrito that was wrapped poorly, and the inside was barely filled. What used to be a reliable place to grab a bite now seems like an afterthought. I hope they can return to their former service level. " (*Curated Review*)
" After a long day, I was looking for some comfort food. Taco Bell seemed like a good choice but I wish I had tried somewhere else. The line was long and I was stuck waiting for nearly half an hour at the drive-thru. When I finally got to the window, my order was wrong! I had asked for a soft taco but received a burrito instead. I understand mistakes happen, but the person at the window was less than helpful. My food was cold and not tasty at all. I won’t be back any time soon. " (*Curated Review*)
" Occasionally, I hit up Taco Bell for something quick, but each experience is an adventure. The staff are friendly enough, but the service can be lousy. My last trip saw my food missing several expected toppings, which can be frustrating when you pay for extras. While the food is decent for fast food, I wish they would aim for more consistency across every aspect of the service. " (*Curated Review*)
" I was looking for a quick meal and decided on Taco Bell since it has been a while since I'd last visited. The drive-thru was busy but moved at a reasonable pace. When I got home, I noticed my burrito had less filling than I remember it usually having. It was a little disappointing since I was hungry, but the flavors were good. I know it’s fast food, but I hope they can put a bit more effort into their food preparation. Still, I appreciate that they gave me extra napkins, at least! " (*Curated Review*)
Archived Reviews (163)
" Taco Bell has always been a go-to for me, but this location could really use some improvement. The lines were long, and I felt like the staff were overwhelmed. By the time I got to place my order, I just wanted to get in and get out. My quesadilla was made badly; it was almost all cheese yet left me wanting for more chicken. I think that the staff just need to focus more on the assembly of dishes for better results. Taco Bell is comfort food, but this experience wasn't comforting. I really want them to do better! " (*Curated Review*)
" I visited this Taco Bell after hearing good things, but my experience wasn't what I'd hoped for. The staff was friendly initially, but there was a hiccup in my order that took a long time to correct. I had to wait nearly 20 minutes just to get my food. When it finally arrived, my burrito was cold, and the flavors weren't what I expected. The beef felt dry and bland. There was also a lack of freshness about the ingredients that put a damper on my meal. I understand it was busy, but I believe a fast-food place should be quicker and more attentive than this. I've been to other Taco Bells with way better service, so I can't say I will make this a regular stop. " (*Curated Review*)
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