Napoli's Pizza
Delivery Restaurant
$$
3.6
(132)
Napoli's Pizza has gained mixed opinions from customers, with some appreciating the fresh ingredients and good customer service during their visits. However, concerns about food authenticity and delivery inconsistencies have been raised by several patrons. The authenticity of the dishes appears somewhat compromised, as certain items did not meet the traditional expectations. Many reviews express dissatisfaction with the portion sizes relative to pricing, reflecting an overall need for improvement in both food quality and service reliability.
Restaurant website: Website
Phone number: (304) 422-1111
Address: 1118 Seventh St, Parkersburg, WV 26101, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" After moving to the area, we decided to give Napoli's a shot after hearing a friend rave about their pizzas. The place did have a welcoming vibe and the staff was genuinely nice, which is always a plus. The pizza we ordered had a good balance of flavors, though it was a bit greasy for my taste. However, I appreciated that it was loaded with toppings, and the delivery was speedy, which was a pleasant surprise. There's potential here despite some flaws; might come back again to try a few other things on the menu. " (*Curated Review*)
" I've been a frequent customer of Napoli's for over a year now and while I appreciate their subs, particularly the Italian one, I've noticed a trend: quality is slipping. Recently, I ordered a chicken parmesan sub, and it was way too dry, and I barely got any sauce. The fries, which should be a highlight, were cold. I brought this up with the staff and they apologized but did not seem particularly empowered to rectify the situation. It’s disheartening because I want to support my local businesses, but the food needs to improve significantly. " (*Curated Review*)
" Napoli's is a rare find—but don't let the casual appearance fool you! Their pasta and salad combinations are great for a light meal. I ordered the pesto pasta, and it was deliciously prepared—fresh basil and nicely cooked noodles. The ambiance is cozy, perfect for a quick lunch stop. The staff was friendly but slightly absent-minded when it came to my drink refill, which could use a little work. Overall, I'd say it's worth checking out! " (*Curated Review*)
" Disappointing; the ravioli was overcooked and lacked flavor. I expected more from a local Italian place. The staff was friendly, which was a plus, but the food unfortunately fell short and it was overpriced. " (*Curated Review*)
" Had my first visit to Napoli's last weekend and wow, what a treat! We ordered the meat lovers pizza. It was so loaded with toppings that it felt like a feast. Unfortunately, I found the base to be a bit too greasy, and the service could have been faster. Still, for the generous portion size, I feel like my money was well spent. I'd happily return and try one of their sandwiches next time. " (*Curated Review*)
Archived Reviews (107)
" I have always enjoyed the pizza at Napoli's, but a recent experience left me questioning my loyalty. My pepperoni pizza had very little cheese and toppings when it arrived. It felt like they skimped on everything, which was disappointing given the price. The atmosphere in the restaurant was pleasant, and the service from the staff was decent enough. If they could make the pizzas more generous, I would gladly come back. " (*Curated Review*)
" Generally, I have good experiences at Napoli's, but my last visit was disappointing. The bread sticks we ordered took way too long, and when they arrived—while they were tasty—they were definitely not fresh. In addition, my personal pizza was close to burnt. I admire their dedication to fresh ingredients, but they need to work on their kitchen output timings. " (*Curated Review*)
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