Napoli's Pizza
Delivery Restaurant
$$
3.6
(132)
Napoli's Pizza has gained mixed opinions from customers, with some appreciating the fresh ingredients and good customer service during their visits. However, concerns about food authenticity and delivery inconsistencies have been raised by several patrons. The authenticity of the dishes appears somewhat compromised, as certain items did not meet the traditional expectations. Many reviews express dissatisfaction with the portion sizes relative to pricing, reflecting an overall need for improvement in both food quality and service reliability.
Restaurant website: Website
Phone number: (304) 422-1111
Address: 1118 Seventh St, Parkersburg, WV 26101, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" The overall experience was underwhelming. I ordered a veggie pizza and, while the toppings were fresh, the crust was disappointing, tasting more like cardboard than what you'd expect from a local pizzeria. It arrived lukewarm, which I wasn't thrilled about. I called in for a delivery and they were friendly, but I wish the food had lived up to the service. I might give them one more chance to redeem themselves but only for takeout, not delivery. " (*Curated Review*)
" Tried Napoli's on a recommendation and it was a delightful surprise! We really enjoyed the fresh mozzarella sticks; they were perfect for sharing. The pizza was greasy but flavorful, and I loved how generous they were with the cheese. As for the service, the girl who took our order was very friendly and made a great recommendation. I'd come back here for sure, especially to try a few more dishes! " (*Curated Review*)
" Nothing beats a late-night slice from Napoli's! Their New York-style pizza is perfection in a slice, although a bit greasy for my taste. Still, very satisfying! The staff was helpful and offered suggestions on toppings, so it’s a plus. Great for takeout, but I wouldn't choose to try since it can get very crowded at peak hours. Overall enjoyed the experience! " (*Curated Review*)
" If you’re in the mood for a quick bite, Napoli's is your spot! Their garlic knots are a must-try; they’re fluffy, warm, and packed with flavor. I was pleased with the pepperoni pizza that was perfectly baked, though it personified the greasy side. The staff was quick and attentive, making sure we didn’t need anything. While there’s room for improvement, this has become one of my favorite pizza places in the area! " (*Curated Review*)
" Wow, what a disappointment! I had heard positive reviews about the subs, but my experience was anything but great. I ordered a meatball sub, and it was drowning in sauce that tasted like plain tomato paste, ruining any chance of true Italian flavor. The bread, while decent, did not hold up against the flood of sauce. The service was prompt, but no amount of friendly staff could save this meal. I won’t be returning any time soon. " (*Curated Review*)
Archived Reviews (107)
" I have always enjoyed the pizza at Napoli's, but a recent experience left me questioning my loyalty. My pepperoni pizza had very little cheese and toppings when it arrived. It felt like they skimped on everything, which was disappointing given the price. The atmosphere in the restaurant was pleasant, and the service from the staff was decent enough. If they could make the pizzas more generous, I would gladly come back. " (*Curated Review*)
" Generally, I have good experiences at Napoli's, but my last visit was disappointing. The bread sticks we ordered took way too long, and when they arrived—while they were tasty—they were definitely not fresh. In addition, my personal pizza was close to burnt. I admire their dedication to fresh ingredients, but they need to work on their kitchen output timings. " (*Curated Review*)
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