Taco Bell

Fast Food Restaurant $ 3.3 (538)


This Taco Bell location has struggled with consistently providing authentic fast food experiences. Many customers report dissatisfaction with the service quality, as well as issues with incorrect or missing orders, leading to a generally poor perception overall.

Overall:

1.8

(442 reviews)

Authenticity:

2.0

Atmosphere:

1.8

Service:

1.6


Restaurant website: Website

Phone number: (304) 821-5547

Address: 4854 Gerrardstown Rd, Inwood, WV 25428, USA

Opening hours

Monday: 9:00 AM – 1:00 AM
Tuesday: 9:00 AM – 1:00 AM
Wednesday: 9:00 AM – 1:00 AM
Thursday: 9:00 AM – 1:00 AM
Friday: 9:00 AM – 2:00 AM
Saturday: 9:00 AM – 2:00 AM
Sunday: 9:00 AM – 1:00 AM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available

Offerings

  • Breakfast
  • Lunch
  • Dinner
  • Dessert
  • Coffee
  • Vegetarian Options Available

Amenities

  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" I came here with high hopes, but what a letdown! The dining area was messy and the staff seemed overwhelmed. After waiting an eternity, I finally placed my order. I wanted a burrito without beans but received one with beans—hardly acceptable. The overall experience was unsatisfactory, and I left with a stomach full of regrets rather than tasty food. Just not worth it! " (*Curated Review*)

" This Taco Bell has completely gone downhill! I ordered nachos and received a bowl of cold, hard chips with a thin layer of cheese. When I asked for more, they told me I’d have to pay extra. The customer service team seemed indifferent to complaints. I really miss the consistency of years past. I won’t be returning anytime soon. " (*Curated Review*)

" Each visit continues to be disappointing, with missed items from orders being the norm now. The staff at this Taco Bell doesn’t seem to care about customers—if you have a complaint, be prepared to be met with indifference. The food itself is poor; I received an order that was incorrect and unappealing. Definitely not worth the trip. " (*Curated Review*)

" I didn't have a good experience last time I went there. Places like these have changed for the worst, and the lack of attention to detail shows. The employees seem distracted and rushed, leading to unprepared food items. My nachos were barely edible, and there was hardly any meat. I recommend saving your money and going elsewhere! " (*Curated Review*)

" Sad to say, but I've had better experiences elsewhere. When I went to order my food, it felt like I was being a nuisance. The staff seemed disinterested and distracted. My order was wrong, and I had to wait an additional 10 minutes just to get my issue resolved. The food lacked the vibrant freshness I remember from Taco Bell, leading to an underwhelming meal. Very disappointed. " (*Curated Review*)

Archived Reviews (432)

" This was literally the worst Taco Bell experience I've ever had. I felt completely ignored from the moment I walked in. After waiting over 20 minutes, my order was incorrect, cold, and not as it should have been. No one seemed to prioritize customers, and the overall vibe was just horrible. I'm not coming back to this location. " (*Curated Review*)

" I cannot recommend this Taco Bell location. Every time I visit, there's something wrong. On my last trip, they got my entire order wrong, and instead of helping me, the staff acted irritated by my queries. The food was stale and clearly subpar. I expect more—much more—from a chain restaurant, especially one as popular as Taco Bell. " (*Curated Review*)

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