Taco Bell

Fast Food Restaurant $ 3.3 (538)


This Taco Bell location has struggled with consistently providing authentic fast food experiences. Many customers report dissatisfaction with the service quality, as well as issues with incorrect or missing orders, leading to a generally poor perception overall.

Overall:

1.8

(442 reviews)

Authenticity:

2.0

Atmosphere:

1.8

Service:

1.6


Restaurant website: Website

Phone number: (304) 821-5547

Address: 4854 Gerrardstown Rd, Inwood, WV 25428, USA

Opening hours

Monday: 9:00 AM – 1:00 AM
Tuesday: 9:00 AM – 1:00 AM
Wednesday: 9:00 AM – 1:00 AM
Thursday: 9:00 AM – 1:00 AM
Friday: 9:00 AM – 2:00 AM
Saturday: 9:00 AM – 2:00 AM
Sunday: 9:00 AM – 1:00 AM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available

Offerings

  • Breakfast
  • Lunch
  • Dinner
  • Dessert
  • Coffee
  • Vegetarian Options Available

Amenities

  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" My recent visit was nothing short of chaotic. Upon entering, it took a solid 10 minutes before anyone acknowledged my presence. When I finally ordered, they got my food wrong—again. The tacos were falling apart, and there was hardly any beef inside. I appreciate the fast food format but this location needs a serious overhaul in training their staff. I can’t recommend this place unless they make some significant changes. " (*Curated Review*)

" I stopped by this Taco Bell expecting a satisfying meal, but I was sorely disappointed. Ordered a steak quesadilla and received a soggy mess instead, with hardly any filling. The service was slow, and the staff seemed overwhelmed and disorganized. It took forever to get my order right, and when I finally did, it was cold. I don't think I'll be coming back here anytime soon. " (*Curated Review*)

" My latest experience at this location is best described as disappointing. Upon arrival, the staff seemed overwhelmed, leading to a delay in placing my order. To top it off, my burrito tasted stale and was poorly wrapped. There should be a stricter quality control process to ensure that the customers receive decent food. I won't be returning anytime soon. " (*Curated Review*)

" Really regretting my visit here. From the moment I walked in, I was ignored. When I finally did get to place my order, they had completely run out of tacos—a Taco Bell with no tacos! My order was filled with mistakes, and I left unsatisfied and hungry. I expect better from a fast food chain, and I sincerely hope they sort things out. " (*Curated Review*)

" I used to be a fan of Taco Bell, but this particular location has left a bad taste in my mouth—literally! My order was wrong, and the tacos were overly soggy and falling apart. There was no urgency from any staff to fix the mistakes, and I felt invisible waiting for my food. Save yourself the disappointment and try a different location. " (*Curated Review*)

Archived Reviews (432)

" This was literally the worst Taco Bell experience I've ever had. I felt completely ignored from the moment I walked in. After waiting over 20 minutes, my order was incorrect, cold, and not as it should have been. No one seemed to prioritize customers, and the overall vibe was just horrible. I'm not coming back to this location. " (*Curated Review*)

" I cannot recommend this Taco Bell location. Every time I visit, there's something wrong. On my last trip, they got my entire order wrong, and instead of helping me, the staff acted irritated by my queries. The food was stale and clearly subpar. I expect more—much more—from a chain restaurant, especially one as popular as Taco Bell. " (*Curated Review*)

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